Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 05:02:14', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741928534748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741928534748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 05:07:14', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741928834748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T05:07:14.748754+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741928834748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 05:10:14', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741929014748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741929014748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T05:10:14.748699+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741929014748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741929810064,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 05:23:30', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741929914752,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 05:30:14', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741930214748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741930214748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 05:41:14', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741930874748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 05:51:14', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741931474748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741931474748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T05:51:14.748647+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741931474748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:00:14', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741932014748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:01:14', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741932074748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741932254748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841939968,\"uptime\":1751984.06,\"totalMem\":4018155520,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23398290,\"nice\":13940,\"sys\":3404710,\"idle\":1718884970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23295540,\"nice\":13690,\"sys\":3417580,\"idle\":1719108950,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59614}}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:04:14.748532+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741932254748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841939968,\"uptime\":1751984.06,\"totalMem\":4018155520,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23398290,\"nice\":13940,\"sys\":3404710,\"idle\":1718884970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23295540,\"nice\":13690,\"sys\":3417580,\"idle\":1719108950,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59614}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:04:14', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741932254748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741932254748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:05:56', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741932613600,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:10:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741932613601,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:10:13', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741932613601,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:10:13.584Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:10.545Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:07:33.477Z\"},\"eventObj\":{\"id\":\"239c1161-abe6-4ca8-a8ff-9631f4c9c887\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\",\"responderName\":\"Mahesh Kumar Bolagum\",\"responderId\":\"PIJG51K\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PIJG51K\",\"incidentNumber\":\"14006377\",\"incidentTitle\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev2\\nSlack Channel: #icc-73013389\\nBridge URL: https://meet.google.com/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1JGA7PT10NDLQ\",\"success\":true,\"pageTimestamp\":\"2025-03-14T06:10:13.522Z\",\"pdData\":{\"incident\":{\"incident_number\":14006377,\"title\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"description\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"created_at\":\"2025-03-14T06:10:13Z\",\"updated_at\":\"2025-03-14T06:10:13Z\",\"status\":\"triggered\",\"incident_key\":\"e34bc06126394b8fa65a1104b5935ca3\",\"service\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"},\"assignments\":[{\"at\":\"2025-03-14T06:10:13Z\",\"assignee\":{\"id\":\"PIJG51K\",\"type\":\"user_reference\",\"summary\":\"Mahesh Kumar Bolagum\",\"self\":\"https://api.pagerduty.com/users/PIJG51K\",\"html_url\":\"https://salesforce.pagerduty.com/users/PIJG51K\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T06:10:13Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R02WF0QL5M16YTVSGYPJS6ICMW\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R02WF0QL5M16YTVSGYPJS6ICMW\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1JGA7PT10NDLQ/log_entries/R02WF0QL5M16YTVSGYPJS6ICMW\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5H25IT\",\"type\":\"escalation_policy_reference\",\"summary\":\"DSR Database Operations\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5H25IT\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5H25IT\"},\"teams\":[{\"id\":\"PF0V5OX\",\"type\":\"team_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering\",\"self\":\"https://api.pagerduty.com/teams/PF0V5OX\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PF0V5OX\"}],\"impacted_services\":[{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T06:20:13Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T06:10:13Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1JGA7PT10NDLQ\",\"type\":\"incident\",\"summary\":\"[#14006377] Incident: Sherlock_APT Degradation Alert for usa790\",\"self\":\"https://api.pagerduty.com/incidents/Q1JGA7PT10NDLQ\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1JGA7PT10NDLQ\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev2\\nSlack Channel: #icc-73013389\\nBridge URL: https://meet.google.com/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \"}}},\"responderEmail\":\"maheshkumar@salesforce.com\"}}"}'
escaped msg: '{"level":20,"time":1741932613601,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:10:13.584Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:10.545Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:07:33.477Z\"},\"eventObj\":{\"id\":\"239c1161-abe6-4ca8-a8ff-9631f4c9c887\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\",\"responderName\":\"Mahesh Kumar Bolagum\",\"responderId\":\"PIJG51K\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PIJG51K\",\"incidentNumber\":\"14006377\",\"incidentTitle\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev2\\nSlack Channel: #icc-73013389\\nBridge URL: https://meet.google.com/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1JGA7PT10NDLQ\",\"success\":true,\"pageTimestamp\":\"2025-03-14T06:10:13.522Z\",\"pdData\":{\"incident\":{\"incident_number\":14006377,\"title\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"description\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"created_at\":\"2025-03-14T06:10:13Z\",\"updated_at\":\"2025-03-14T06:10:13Z\",\"status\":\"triggered\",\"incident_key\":\"e34bc06126394b8fa65a1104b5935ca3\",\"service\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"},\"assignments\":[{\"at\":\"2025-03-14T06:10:13Z\",\"assignee\":{\"id\":\"PIJG51K\",\"type\":\"user_reference\",\"summary\":\"Mahesh Kumar Bolagum\",\"self\":\"https://api.pagerduty.com/users/PIJG51K\",\"html_url\":\"https://salesforce.pagerduty.com/users/PIJG51K\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T06:10:13Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R02WF0QL5M16YTVSGYPJS6ICMW\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R02WF0QL5M16YTVSGYPJS6ICMW\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1JGA7PT10NDLQ/log_entries/R02WF0QL5M16YTVSGYPJS6ICMW\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5H25IT\",\"type\":\"escalation_policy_reference\",\"summary\":\"DSR Database Operations\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5H25IT\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5H25IT\"},\"teams\":[{\"id\":\"PF0V5OX\",\"type\":\"team_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering\",\"self\":\"https://api.pagerduty.com/teams/PF0V5OX\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PF0V5OX\"}],\"impacted_services\":[{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T06:20:13Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T06:10:13Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1JGA7PT10NDLQ\",\"type\":\"incident\",\"summary\":\"[#14006377] Incident: Sherlock_APT Degradation Alert for usa790\",\"self\":\"https://api.pagerduty.com/incidents/Q1JGA7PT10NDLQ\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1JGA7PT10NDLQ\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev2\\nSlack Channel: #icc-73013389\\nBridge URL: https://meet.google.com/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \"}}},\"responderEmail\":\"maheshkumar@salesforce.com\"}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:10:13.601595+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741932613601,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:10:13.584Z\",\"user\":{\"id\":\"450e2adb-d1a1-4c12-8d91-b0146f01d230\",\"email\":\"vivekraja.rajendran@salesforce.com\",\"active\":true,\"name\":\"Vivekraja Rajendran\",\"firstName\":\"Vivekraja\",\"lastName\":\"Rajendran\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hqf0IAA\",\"slackUserId\":\"WAYCCR9EJ\",\"createdBy\":\"vivekraja.rajendran@salesforce.com\",\"modifiedBy\":\"vivekraja.rajendran@salesforce.com\",\"createdAt\":\"2022-06-07T05:45:40.981Z\",\"modifiedAt\":\"2022-06-07T05:45:40.981Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:10.545Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:07:33.477Z\"},\"eventObj\":{\"id\":\"239c1161-abe6-4ca8-a8ff-9631f4c9c887\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\",\"responderName\":\"Mahesh Kumar Bolagum\",\"responderId\":\"PIJG51K\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PIJG51K\",\"incidentNumber\":\"14006377\",\"incidentTitle\":\"Incident: Sherlock_APT Degradation Alert for usa790\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev2\\nSlack Channel: #icc-73013389\\nBridge URL: https://meet.google.com/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; 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\\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: \"}}},\"responderEmail\":\"maheshkumar@salesforce.com\"}}"}'
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$/:

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TIMESTAMP: 'Mar 14 06:10:13', STRUCTURED-DATA: '-',
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$/:

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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:10:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:12:32', STRUCTURED-DATA: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:12:32', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:12:33', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:13:14', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:13:14', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741932794748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:15:14', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741932914748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852462592,\"uptime\":1752644.06,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23404640,\"nice\":13940,\"sys\":3405690,\"idle\":1719535200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23301870,\"nice\":13690,\"sys\":3418740,\"idle\":1719759440,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6102,\"sum\":59612}}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:15:14.748572+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741932914748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852462592,\"uptime\":1752644.06,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23404640,\"nice\":13940,\"sys\":3405690,\"idle\":1719535200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23301870,\"nice\":13690,\"sys\":3418740,\"idle\":1719759440,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6102,\"sum\":59612}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:15:14', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741932914748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741932914748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:15:14.748661+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741932914748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:17:28', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741933048070,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:17:28', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741933048070,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T06:17:27.858Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\"},\"eventObj\":{\"incidentId\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"reminderId\":\"37c93530-c53d-44ec-8e13-ff4b2c52f3f0\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:17:28', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741933048070,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [bullmq-job-completed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:17:28', STRUCTURED-DATA: '-',
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escaped msg: '{"level":40,"time":1741933048070,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:17:28', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741933048161,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:17:28.161736+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741933048161,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:17:28', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741933048161,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741933048161,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:20:14', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741933214748,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:20:26', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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TIMESTAMP: 'Mar 14 06:20:26', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:20:26', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741933226421,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-incident-updated]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:20:33', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:20:33', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741933233185,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:20:33', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741933233185,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
escaped msg: '{"level":20,"time":1741933233185,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:21:00', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:21:00', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741933260790,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741933407058,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [bullmq-job-completed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
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escaped msg: '{"level":40,"time":1741933407058,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741933407157,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
escaped msg: '{"level":30,"time":1741933407157,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:23:27.157260+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741933407157,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741933407157,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741933407157,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:23:27.157404+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741933407157,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741933407238,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
escaped msg: '{"level":30,"time":1741933407238,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:23:27.239012+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741933407238,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741933407238, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:23:27.239248+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741933407239, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T06:23:27.230Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:20:33.133Z\"},\"eventObj\":{\"ok\":true,\"id\":\"6b343d42-3466-46c7-8d0f-1a9422461a0f\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev1\\nSlack Channel: #icc-73013389\\nBridge URL: https://meet.google.com/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73013389\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/sty-wbts-gud\\nSlack Channel - icc-73013389\\nPlease join the Voice Bridge and Slack Channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"incidentSubject\":\"Sherlock_APT Degradation Alert for usa790\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\"},\"client\":\"icc-rule-engine\"}"}'
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TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T06:23:27.239346+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:23:27.239424+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741933407239, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T06:23:27.230Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:20:33.133Z\"},\"eventObj\":{\"ok\":true,\"id\":\"6b343d42-3466-46c7-8d0f-1a9422461a0f\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev1\\nSlack Channel: #icc-73013389\\nBridge URL: https://meet.google.com/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73013389\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/sty-wbts-gud\\nSlack Channel - icc-73013389\\nPlease join the Voice Bridge and Slack Channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"incidentSubject\":\"Sherlock_APT Degradation Alert for usa790\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\"},\"client\":\"icc-rule-engine\"}"}'
escaped msg: '{"level":20,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T06:23:27.230Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T06:20:33.133Z\"},\"eventObj\":{\"ok\":true,\"id\":\"6b343d42-3466-46c7-8d0f-1a9422461a0f\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for usa790\\nSeverity: Sev1\\nSlack Channel: #icc-73013389\\nBridge URL: https://meet.google.com/sty-wbts-gud\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73013389\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/sty-wbts-gud\\nSlack Channel - icc-73013389\\nPlease join the Voice Bridge and Slack Channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"incidentSubject\":\"Sherlock_APT Degradation Alert for usa790\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\"},\"client\":\"icc-rule-engine\"}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
escaped msg: '{"level":20,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:23:27.239499+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:27', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741933407239,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:35', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:23:35', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741933600266,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741933600266,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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TIMESTAMP: 'Mar 14 06:27:12', STRUCTURED-DATA: '-',
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escaped msg: ''
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:27:12', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741933689439,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741933689440,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:28:09', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:28:09', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741933689440,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}'
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:28:09', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741933689441,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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msg: '{"level":30,"time":1741934773352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741934773352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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msg: '{"level":30,"time":1741935122432,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741935122432,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:52:02.432210+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741935122432,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:52:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741935133352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894512128,\"uptime\":1754862.66,\"totalMem\":4018155520,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23425850,\"nice\":13940,\"sys\":3410310,\"idle\":1721717830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23324510,\"nice\":13830,\"sys\":3423240,\"idle\":1721941510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":9380,\"sum\":59557}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 06:52:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741935133352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741935133352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T06:52:13.352731+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741935133352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:01:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741935673352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890653696,\"uptime\":1755402.66,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23429890,\"nice\":13940,\"sys\":3411050,\"idle\":1722250780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23329170,\"nice\":13830,\"sys\":3423880,\"idle\":1722474480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6130,\"sum\":59592}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:01:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741935673352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:07:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741936033352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741936448198,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741936448198,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T07:14:07.784Z\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"ff7013ac-ffc0-4ddd-adda-fa31e689aa28\",\"email\":\"skadur@salesforce.com\",\"active\":true,\"name\":\"Sushan Kadur\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002V5lRYAS\",\"slackUserId\":\"U02PV4P0HQT\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-01-11T21:56:42.287Z\",\"modifiedAt\":\"2023-01-17T03:50:43.685Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T06:26:35.485Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"4348d76a-3b4f-4336-96c4-e9d954e73a94\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T07:09:32.122Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"U02PSDTTBV1\",\"sentBy\":\"Mervyn Das\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"43 minutes\",\"incidentCommander\":\"Sushan Kadur\",\"incidentCommanderSlackUserId\":\"U02PV4P0HQT\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\n\\nStart time: 05:47 UTC\\nOOI (Out of Impact): 06:30 UTC\\nCustomer Cases: None (only outbound case from Salesforce)\\nTrust: https://status.salesforce.com/incidents/10013895\",\"sentAt\":\"2025-03-14T07:14:07.417Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"35800155-1f6b-428c-969c-ed4ec99f0555\",\"allInternalCommsReport\":[{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"U02PSDTTBV1\",\"sentBy\":\"Mervyn Das\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"43 minutes\",\"incidentCommander\":\"Sushan Kadur\",\"incidentCommanderSlackUserId\":\"U02PV4P0HQT\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\n\\nStart time: 05:47 UTC\\nOOI (Out of Impact): 06:30 UTC\\nCustomer Cases: None (only outbound case from Salesforce)\\nTrust: https://status.salesforce.com/incidents/10013895\",\"sentAt\":\"2025-03-14T07:14:07.417Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"U02PSDTTBV1\",\"sentBy\":\"Mervyn Das\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Sushan Kadur\",\"incidentCommanderSlackUserId\":\"U02PV4P0HQT\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Starting 05:47 UTC, high APT observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\",\"sentAt\":\"2025-03-14T06:33:24.769Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"duration\":\"16 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_AP'
escaped msg: '{"level":20,"time":1741936448198,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T07:14:07.784Z\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\nFind numbers in more regions on https://tel.meet/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"2f55bcb2-e3c1-462a-9662-46b35d022255\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"ff7013ac-ffc0-4ddd-adda-fa31e689aa28\",\"email\":\"skadur@salesforce.com\",\"active\":true,\"name\":\"Sushan Kadur\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002V5lRYAS\",\"slackUserId\":\"U02PV4P0HQT\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-01-11T21:56:42.287Z\",\"modifiedAt\":\"2023-01-17T03:50:43.685Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T06:26:35.485Z\",\"modifiedAt\":\"2025-03-14T06:26:35.485Z\",\"createdBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"modifiedBy\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"id\":\"4348d76a-3b4f-4336-96c4-e9d954e73a94\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"DB Tier\",\"createdAt\":\"2025-03-14T06:07:10.545Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73013389\",\"caseRecordId\":\"500EE00001TrlEAYAZ\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/rTPjASvaSknc\",\"engagedAt\":\"2025-03-14T06:07:26.667Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T07:09:32.122Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"U02PSDTTBV1\",\"sentBy\":\"Mervyn Das\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"43 minutes\",\"incidentCommander\":\"Sushan Kadur\",\"incidentCommanderSlackUserId\":\"U02PV4P0HQT\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\n\\nStart time: 05:47 UTC\\nOOI (Out of Impact): 06:30 UTC\\nCustomer Cases: None (only outbound case from Salesforce)\\nTrust: https://status.salesforce.com/incidents/10013895\",\"sentAt\":\"2025-03-14T07:14:07.417Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"35800155-1f6b-428c-969c-ed4ec99f0555\",\"allInternalCommsReport\":[{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"U02PSDTTBV1\",\"sentBy\":\"Mervyn Das\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"43 minutes\",\"incidentCommander\":\"Sushan Kadur\",\"incidentCommanderSlackUserId\":\"U02PV4P0HQT\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\n\\nStart time: 05:47 UTC\\nOOI (Out of Impact): 06:30 UTC\\nCustomer Cases: None (only outbound case from Salesforce)\\nTrust: https://status.salesforce.com/incidents/10013895\",\"sentAt\":\"2025-03-14T07:14:07.417Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"U02PSDTTBV1\",\"sentBy\":\"Mervyn Das\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Sushan Kadur\",\"incidentCommanderSlackUserId\":\"U02PV4P0HQT\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Starting 05:47 UTC, high APT observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\",\"sentAt\":\"2025-03-14T06:33:24.769Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"duration\":\"16 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_AP'
inputname: drain rawmsg: '<190>1 2025-03-14T07:14:08.198663+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741936448198,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T07:14:07.784Z\",\"user\":{\"id\":\"a752944f-31f3-4920-ab36-f33fc25320f0\",\"email\":\"mervyn.das@salesforce.com\",\"active\":true,\"name\":\"Mervyn Das\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002UfW1YAK\",\"slackUserId\":\"U02PSDTTBV1\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-10-16T22:01:05.071Z\",\"modifiedAt\":\"2022-10-16T22:01:05.071Z\"},\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"C08HNP3QFQV\",\"name\":\"icc-73013389\"},\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"description\":\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\n\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\",\"detectedTime\":\"2025-03-14T06:04:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q1QZGIHKPMKIR3\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sty-wbts-gud\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-520-815-1116, pin: 489942395; 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This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\",\"sentAt\":\"2025-03-14T06:33:24.769Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"duration\":\"16 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_AP'
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{\\\"createdAt\\\":\\\"2025-03-14T07:14:07.784Z\\\",\\\"user\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a05b892f-42af-451f-81f4-65c23e87e2a6\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HNP3QFQV\\\",\\\"name\\\":\\\"icc-73013389\\\"},\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"description\\\":\\\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\\\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 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This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\\\n\\\\nStart time: 05:47 UTC\\\\nOOI (Out of Impact): 06:30 UTC\\\\nCustomer Cases: None (only outbound case from Salesforce)\\\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\\\",\\\"sentAt\\\":\\\"2025-03-14T07:14:07.417Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"26 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\\\",\\\"sentAt\\\":\\\"2025-03-14T06:33:24.769Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"16 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_AP", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.198663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
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user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a05b892f-42af-451f-81f4-65c23e87e2a6\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HNP3QFQV\\\",\\\"name\\\":\\\"icc-73013389\\\"},\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"description\\\":\\\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\\\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\\\n\\\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\\\",\\\"detectedTime\\\":\\\"2025-03-14T06:04:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T06:07:10.545Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard 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Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\\\",\\\"engagedAt\\\":\\\"2025-03-14T06:07:26.667Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T07:09:32.122Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"43 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan 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This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\\\n\\\\nStart time: 05:47 UTC\\\\nOOI (Out of Impact): 06:30 UTC\\\\nCustomer Cases: None (only outbound case from Salesforce)\\\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\\\",\\\"sentAt\\\":\\\"2025-03-14T07:14:07.417Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"26 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\\\",\\\"sentAt\\\":\\\"2025-03-14T06:33:24.769Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"16 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_AP" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
msg: 'T Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73013389\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/sty-wbts-gud\\nSlack Channel - icc-73013389\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T06:23:27.020Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"WAXFK7KDY\",\"sentBy\":\"Clifford Ng\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"APT spike on usa790 (single tenant cell).\",\"actions\":\"CDSE has been paged.\"},\"sentAt\":\"2025-03-14T06:12:31.816Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"xh3pyr-isrb6-an3h2-p46sz2-1741936446624\",\"client\":\"icc-ui\"}"}'
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TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
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This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\n\\nStart time: 05:47 UTC\\nOOI (Out of Impact): 06:30 UTC\\nCustomer Cases: None (only outbound case from Salesforce)\\nTrust: https://status.salesforce.com/incidents/10013895\",\"sentAt\":\"2025-03-14T07:14:07.417Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"35800155-1f6b-428c-969c-ed4ec99f0555\",\"allInternalCommsReport\":[{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"U02PSDTTBV1\",\"sentBy\":\"Mervyn Das\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"43 minutes\",\"incidentCommander\":\"Sushan Kadur\",\"incidentCommanderSlackUserId\":\"U02PV4P0HQT\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. 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This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\",\"sentAt\":\"2025-03-14T06:33:24.769Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"duration\":\"16 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa7'
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This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\",\"sentAt\":\"2025-03-14T06:33:24.769Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T06:07:00.000Z\",\"duration\":\"16 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa7'
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This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\\\n\\\\nStart time: 05:47 UTC\\\\nOOI (Out of Impact): 06:30 UTC\\\\nCustomer Cases: None (only outbound case from Salesforce)\\\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\\\",\\\"sentAt\\\":\\\"2025-03-14T07:14:07.417Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"26 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\\\",\\\"sentAt\\\":\\\"2025-03-14T06:33:24.769Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"16 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa7", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.200404+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741936448199,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Received JSON event: {\\\"createdAt\\\":\\\"2025-03-14T07:14:07.784Z\\\",\\\"user\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a05b892f-42af-451f-81f4-65c23e87e2a6\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HNP3QFQV\\\",\\\"name\\\":\\\"icc-73013389\\\"},\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"description\\\":\\\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\\\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 05:53:00.000.\\\\n\\\\nCase created using .case by @Vivekraja Rajendran in #cp-sre-alerts for usa790\\\",\\\"detectedTime\\\":\\\"2025-03-14T06:04:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1QZGIHKPMKIR3\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-520-815-1116, pin: 489942395; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sty-wbts-gud?pin=2995988402503, pin: 2995988402503\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T06:07:10.545Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T06:26:35.485Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard 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Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/rTPjASvaSknc\\\",\\\"engagedAt\\\":\\\"2025-03-14T06:07:26.667Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T07:09:32.122Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-14T06:30:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T05:47:00.000Z\\\",\\\"duration\\\":\\\"43 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan 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This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. 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This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\\\n\\\\nStart time: 05:47 UTC\\\\nOOI (Out of Impact): 06:30 UTC\\\\nCustomer Cases: None (only outbound case from Salesforce)\\\\nTrust: https:\/\/status.salesforce.com\/incidents\/10013895\\\",\\\"sentAt\\\":\\\"2025-03-14T07:14:07.417Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"sentBy\\\":\\\"Mervyn Das\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"26 minutes\\\",\\\"incidentCommander\\\":\\\"Sushan Kadur\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02PV4P0HQT\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Starting 05:47 UTC, high APT observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This a repeat issue and support is being engaged to do a customer reach. Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\\\",\\\"sentAt\\\":\\\"2025-03-14T06:33:24.769Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"16 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa7" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
msg: '90\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73013389\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/sty-wbts-gud\\nSlack Channel - icc-73013389\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T06:23:27.020Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"WAXFK7KDY\",\"sentBy\":\"Clifford Ng\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"26 minutes\",\"incidentCommander\":\"Vivekraja Rajendran\",\"incidentCommanderSlackUserId\":\"WAYCCR9EJ\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"APT spike on usa790 (single tenant cell).\",\"actions\":\"CDSE has been paged.\"},\"sentAt\":\"2025-03-14T06:12:31.816Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"xh3pyr-isrb6-an3h2-p46sz2-1741936446624\",\"client\":\"icc-ui\"}"}'
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{\\\"createdAt\\\":\\\"2025-03-14T07:14:07.784Z\\\",\\\"user\\\":{\\\"id\\\":\\\"a752944f-31f3-4920-ab36-f33fc25320f0\\\",\\\"email\\\":\\\"mervyn.das@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Mervyn Das\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002UfW1YAK\\\",\\\"slackUserId\\\":\\\"U02PSDTTBV1\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-10-16T22:01:05.071Z\\\",\\\"modifiedAt\\\":\\\"2022-10-16T22:01:05.071Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a05b892f-42af-451f-81f4-65c23e87e2a6\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HNP3QFQV\\\",\\\"name\\\":\\\"icc-73013389\\\"},\\\"subject\\\":\\\"Sherlock_APT Degradation Alert for usa790\\\",\\\"description\\\":\\\"Sherlock detected an APT Incident for Cell: usa790, FI: AWS-PROD21-USEAST2. \\\\nAnomalies detected in the timeframe 2025-03-14 05:52:00.000 - 2025-03-14 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Manual CSP throttle is being looked at to relieve the high APT observed, CSP team is being engaged.\\\",\\\"sentAt\\\":\\\"2025-03-14T06:33:24.769Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sty-wbts-gud\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T06:07:00.000Z\\\",\\\"duration\\\":\\\"16 minutes\\\",\\\"incidentCommander\\\":\\\"Vivekraja Rajendran\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAYCCR9EJ\\\",\\\"subject\\\":\\\"Sherlock_APT Degra", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T07:14:08.200412+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741936448434,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sty-wbts-gud\",\"sentBySlackUserId\":\"U02PSDTTBV1\",\"sentBy\":\"Mervyn Das\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T06:30:00.000Z\",\"impactStartTime\":\"2025-03-14T05:47:00.000Z\",\"duration\":\"43 minutes\",\"incidentCommander\":\"Sushan Kadur\",\"incidentCommanderSlackUserId\":\"U02PV4P0HQT\",\"subject\":\"Sherlock_APT Degradation Alert for usa790\",\"team\":\"Site Reliability\",\"content\":\"Starting 05:47 UTC, high APT was observed due to concurrent requests from the customer (there’s only one customer on this cell) on USA790. This is resulting in increase in DB total time contributed by wait_sql_lock. By 06:30 UTC, all the requests cleared and APT went down to normal level. This a repeat issue and CIC Sev1 team was engaged on the bridge to take it up with the customer success manager, as it is self inflicted by the customer and there's no action from Salesforce end other than to implement manual throttle. \\n\\nStart time: 05:47 UTC\\nOOI (Out of Impact): 06:30 UTC\\nCustomer Cases: None (only outbound case from Salesforce)\\nTrust: https://status.salesforce.com/incidents/10013895\",\"sentAt\":\"2025-03-14T07:14:07.417Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741936448905,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'a05b892f-42af-451f-81f4-65c23e87e2a6' to Kafka topic 'incident'"}'
escaped msg: '{"level":30,"time":1741936448905,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'a05b892f-42af-451f-81f4-65c23e87e2a6' to Kafka topic 'incident'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
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FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:08', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741936448918,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:40', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741936480376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
escaped msg: '{"level":20,"time":1741936480376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:14:40', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741936480376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
escaped msg: '{"level":40,"time":1741936480376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T07:14:40.377170+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741936480376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:18:13', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741936693352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2909552640,\"uptime\":1756422.66,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23438260,\"nice\":13940,\"sys\":3412510,\"idle\":1723256850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23337910,\"nice\":13830,\"sys\":3425220,\"idle\":1723480740,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6095,\"sum\":59622}}}"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:25:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741937113352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:30:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741937413352,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:37:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741937833356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T07:37:13.356718+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741937833356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: a05b892f-42af-451f-81f4-65c23e87e2a6"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:40:03', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-folder-created' for consumer group='undefined'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:40:03', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T07:40:02.639Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"17fEh0aTkC7exPO6rkfd7zNPxMic1jFwJ\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:40:03', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:40:03', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:40:03', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T07:40:02.639Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"17fEh0aTkC7exPO6rkfd7zNPxMic1jFwJ\"}}"}'
escaped msg: '{"level":20,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T07:40:02.639Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"17fEh0aTkC7exPO6rkfd7zNPxMic1jFwJ\"}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T07:40:03.074870+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T07:40:02.639Z\",\"incident\":{\"id\":\"a05b892f-42af-451f-81f4-65c23e87e2a6\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"17fEh0aTkC7exPO6rkfd7zNPxMic1jFwJ\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:40:03', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-bridge-folder-created]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:40:03', STRUCTURED-DATA: '-',
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escaped msg: '{"level":40,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-bridge-folder-created]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T07:40:03.074898+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741938003074,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-bridge-folder-created]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:40:13', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741938013356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873868288,\"uptime\":1757742.66,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23449090,\"nice\":13940,\"sys\":3414290,\"idle\":1724559070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23349500,\"nice\":13830,\"sys\":3427100,\"idle\":1724782590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6106,\"sum\":59594}}}"}'
escaped msg: '{"level":20,"time":1741938013356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873868288,\"uptime\":1757742.66,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23449090,\"nice\":13940,\"sys\":3414290,\"idle\":1724559070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23349500,\"nice\":13830,\"sys\":3427100,\"idle\":1724782590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6106,\"sum\":59594}}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T07:40:13.356563+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741938013356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873868288,\"uptime\":1757742.66,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23449090,\"nice\":13940,\"sys\":3414290,\"idle\":1724559070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23349500,\"nice\":13830,\"sys\":3427100,\"idle\":1724782590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6106,\"sum\":59594}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:40:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741938013356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741938013356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:43:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741938193356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2870648832,\"uptime\":1757922.67,\"totalMem\":4018155520,\"loadavg\":[0.05,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23450520,\"nice\":13940,\"sys\":3414480,\"idle\":1724736760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23350790,\"nice\":13830,\"sys\":3427360,\"idle\":1724960280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6096,\"sum\":59600}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:43:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741938193356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741938193356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T07:43:13.356717+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741938193356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:45:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741938313356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741938313356,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741939153360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2866044928,\"uptime\":1758882.67,\"totalMem\":4018155520,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23457150,\"nice\":13940,\"sys\":3415750,\"idle\":1725684530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23358870,\"nice\":13830,\"sys\":3428760,\"idle\":1725907810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6105,\"sum\":59619}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 07:59:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741939153360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T07:59:13.360691+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741939153360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 08:05:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741939513360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 08:20:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741940413360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877341696,\"uptime\":1760142.67,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23466810,\"nice\":13940,\"sys\":3417670,\"idle\":1726927700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23370130,\"nice\":13830,\"sys\":3430660,\"idle\":1727150700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6097,\"sum\":59618}}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 08:20:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741940413360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T08:20:13.360721+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741940413360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 08:23:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 08:24:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741940653360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T08:24:13.360714+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741940653360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 08:28:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741940893360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741941253360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T08:34:13.360717+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741941253360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 08:42:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741943353360,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:15:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741943713364,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741943713364,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741944133364,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:28:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944493364,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741944493364,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:28:13.364721+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741944493364,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:32:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T09:33:13.364588+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741944793364,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871975936,\"uptime\":1764522.67,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23502940,\"nice\":13940,\"sys\":3423800,\"idle\":1731249070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23407350,\"nice\":13830,\"sys\":3436660,\"idle\":1731472450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6146,\"sum\":59587}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:33:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944793364,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741944793364,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:33:56', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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inputname: drain rawmsg: '<190>1 2025-03-14T09:33:56.568914+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741944836568,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:33:56', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944836568,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741944836568,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:33:56.569031+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741944836568,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741944836568, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:33:56', STRUCTURED-DATA: '-',
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TIMESTAMP: 'Mar 14 09:33:56', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:33:58', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:33:58', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741944838745,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:33:58', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741944838745,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-created]"}'
escaped msg: '{"level":40,"time":1741944838745,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-created]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:33:59', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741944839002,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited U03JKDWTSGG to channel C08HRLTF40J"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:33:59', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741944839002,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Removing commanders from slack users to invite"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:33:59.002986+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741944839002,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Removing commanders from slack users to invite"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:33:59', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741944839002,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack users"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:33:59.003010+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741944839002,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack users"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:01', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944841745,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
escaped msg: '{"level":30,"time":1741944841745,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:01.746124+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741944841745,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:01', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944841746,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741944841746,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='undefined'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:01', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741944841746,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T09:34:01.632Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"New\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/A7nNA5bJjvgC\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:01', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741944841746,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-report-created]"}'
escaped msg: '{"level":20,"time":1741944841746,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-report-created]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:01.746632+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741944841746,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-report-created]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:01', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741944841746,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-report-created]"}'
escaped msg: '{"level":40,"time":1741944841746,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-report-created]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:01.746645+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741944841746,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-report-created]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:01', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944841749,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited U022FKPA1SN,U0384RE5E3G,U02S6QKQC21,U01K4EJ67LY,U01DPP76NBA,U035SCVS10R,U02U43LU64E,WKS74NNAW,W018X8CG0LV,WQN8U4JU9,WFB89UW03,W01BDPRGLDT,WEDP05Y66,WEXN1RRT8,U06CTCM00UU,U06809B5M5F,U06DSE437TM,U03DXCYUK28,U0297C7J6GK,U03279RGQ4V,U089WQV39UN to channel C08HRLTF40J"}'
escaped msg: '{"level":30,"time":1741944841749,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited U022FKPA1SN,U0384RE5E3G,U02S6QKQC21,U01K4EJ67LY,U01DPP76NBA,U035SCVS10R,U02U43LU64E,WKS74NNAW,W018X8CG0LV,WQN8U4JU9,WFB89UW03,W01BDPRGLDT,WEDP05Y66,WEXN1RRT8,U06CTCM00UU,U06809B5M5F,U06DSE437TM,U03DXCYUK28,U0297C7J6GK,U03279RGQ4V,U089WQV39UN to channel C08HRLTF40J"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:01.749731+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741944841749,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited U022FKPA1SN,U0384RE5E3G,U02S6QKQC21,U01K4EJ67LY,U01DPP76NBA,U035SCVS10R,U02U43LU64E,WKS74NNAW,W018X8CG0LV,WQN8U4JU9,WFB89UW03,W01BDPRGLDT,WEDP05Y66,WEXN1RRT8,U06CTCM00UU,U06809B5M5F,U06DSE437TM,U03DXCYUK28,U0297C7J6GK,U03279RGQ4V,U089WQV39UN to channel C08HRLTF40J"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:01', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741944841749,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack bots"}'
escaped msg: '{"level":20,"time":1741944841749,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack bots"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:01.749736+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741944841749,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack bots"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:03', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
escaped msg: '{"level":30,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:03.865339+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:03', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:03.865456+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:03', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:34:03.813Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"},\"eventObj\":{\"createdAt\":\"2025-03-14T09:33:58.488Z\",\"modifiedAt\":\"2025-03-14T09:34:03.562Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"}}"}'
escaped msg: '{"level":20,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:34:03.813Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"},\"eventObj\":{\"createdAt\":\"2025-03-14T09:33:58.488Z\",\"modifiedAt\":\"2025-03-14T09:34:03.562Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:03.865461+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:34:03.813Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"},\"eventObj\":{\"createdAt\":\"2025-03-14T09:33:58.488Z\",\"modifiedAt\":\"2025-03-14T09:34:03.562Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"}}"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741944843865, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T09:34:03.813Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"},\"eventObj\":{\"createdAt\":\"2025-03-14T09:33:58.488Z\",\"modifiedAt\":\"2025-03-14T09:34:03.562Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"}}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:03', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}'
escaped msg: '{"level":20,"time":1741944843865,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741944847169,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741944847532,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:48', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:48', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741944888829,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":647.318469,\"method\":\"MarkInProgressAction\",\"path\":\"\",\"statusCode\":0}}"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:48', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944888870,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T09:34:48.197Z\"] with incident payload {\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]}"}'
escaped msg: '{"level":30,"time":1741944888870,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T09:34:48.197Z\"] with incident payload {\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:48.870661+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741944888870,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T09:34:48.197Z\"] with incident payload {\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]}"}'
$!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "23", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "54.190.184.24", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d3502761-f316-4396-aece-f08f4af00d2a", "x-request-start": "1741944889109" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741944888870, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T09:34:48.197Z\"] with incident payload {\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.870661+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741944888870, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T09:34:48.197Z\"] with incident payload {\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:03.509Z\",\"usdResources\":[]}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:48', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944888874,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
escaped msg: '{"level":30,"time":1741944888874,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:48.874619+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741944888874,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
$!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "23", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "54.190.184.24", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d3502761-f316-4396-aece-f08f4af00d2a", "x-request-start": "1741944889109" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741944888874, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T09:34:48.874619+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741944888874, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:48', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:48', STRUCTURED-DATA: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T09:34:48.875564+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741944888875,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:48', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944888875,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741944888875,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:34:48.875565+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741944888875,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:48', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741944889113,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HRLTF40J\",\"ts\":\"1741944889.047399\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741944889.047399\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U03JKDWTSGG> updated status from *New* to *In Progress*. Let's get to work!\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"OWj\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U03JKDWTSGG\"},{\"type\":\"text\",\"text\":\" updated status from \"},{\"type\":\"text\",\"text\":\"New\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\" to \"},{\"type\":\"text\",\"text\":\"In Progress\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\". Let's get to work!\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:49', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741944889133,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
escaped msg: '{"level":30,"time":1741944889133,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:34:49', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:48:36', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:48:40', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:48:41', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741945721221,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741945721221,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:48:41', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741945721221,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T09:48:41.170Z\",\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\"},\"eventObj\":{\"createdAt\":\"2025-03-14T09:48:35.459Z\",\"modifiedAt\":\"2025-03-14T09:48:40.494Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741945721221,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-slack-channel-renamed]"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":40,"time":1741945721221,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-renamed]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:48:46', STRUCTURED-DATA: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:48:46', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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TIMESTAMP: 'Mar 14 09:48:46', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:48:52', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741945732557,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:48:52', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741945732558,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:49:06', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741945746529,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:49:06', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741945746625,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:49:06', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741945746625,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:51:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741945873364,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741945993368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864324608,\"uptime\":1765722.68,\"totalMem\":4018155520,\"loadavg\":[0,0.06,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23513450,\"nice\":13940,\"sys\":3425470,\"idle\":1732432740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23417660,\"nice\":13830,\"sys\":3438500,\"idle\":1732656050,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6101,\"sum\":59612}}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:53:13.368574+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741945993368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864324608,\"uptime\":1765722.68,\"totalMem\":4018155520,\"loadavg\":[0,0.06,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23513450,\"nice\":13940,\"sys\":3425470,\"idle\":1732432740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23417660,\"nice\":13830,\"sys\":3438500,\"idle\":1732656050,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6101,\"sum\":59612}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 09:53:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741945993368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741945993368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T09:53:13.368677+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741945993368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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TIMESTAMP: 'Mar 14 09:56:05', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:08:30', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741946910754,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T10:08:30.736Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell:  usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https://tel.meet/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell:  usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:08:30', STRUCTURED-DATA: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T10:08:30.754669+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741946910754,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T10:08:30.736Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell:  usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https://tel.meet/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell:  usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:08:30', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:08:30', STRUCTURED-DATA: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T10:08:30.754760+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741946910754,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handler for [icc-internal-comms-request]: {\"createdAt\":\"2025-03-14T10:08:30.736Z\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"incident\":{\"id\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"slackChannel\":{\"id\":\"C08HPHBM9MK\",\"name\":\"icc-73018377\"},\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell:  usa254s\",\"description\":\"This is an Availability Alert for Core Application\\n\\nCase created using .case by @Pavithra Kuppusami in #cp-sre-alerts for usa254s\",\"detectedTime\":\"2025-03-14T09:39:04.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q0VYK8J0E2BLG8\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/fkt-srxv-jbq\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-347-754-4172, pin: 416066747; \\nFind numbers in more regions on https://tel.meet/fkt-srxv-jbq?pin=4086129936942, pin: 4086129936942\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"modifiedAt\":\"2025-03-14T09:48:31.755Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"33ea1571-0457-4467-b8e8-84e13e0f362a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5aed21f9-3f31-4016-a7f0-600fa6ebea8d\",\"email\":\"pavithra.kuppusami@salesforce.com\",\"active\":true,\"name\":\"Pavithra Kuppusami\",\"firstName\":\"Pavithra\",\"lastName\":\"Kuppusami\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006phyJIAQ\",\"slackUserId\":\"U01G5MUL669\",\"createdBy\":\"pavithra.kuppusami@salesforce.com\",\"modifiedBy\":\"pavithra.kuppusami@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:19.245Z\",\"modifiedAt\":\"2022-04-28T15:47:19.245Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:48:31.755Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73018377\",\"caseRecordId\":\"500EE00001TsaobYAB\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/vdzbACDESAQU\",\"engagedAt\":\"2025-03-14T09:48:45.702Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:48:52.010Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T09:48:31.755Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell:  usa254s\",\"team\":\"Site Reliability\",\"content\":\"CP SRE team got alerted for Core Service disruption on USA254s.\\nCAPE was paged to further investigate this.\\nCAPE team confirmed that the CoreApp was down on USA254S between 09:25 - 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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:08:31', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:08:31', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:08:31', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:08:31', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:08:42', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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TIMESTAMP: 'Mar 14 10:08:42', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:09:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741946953368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856308736,\"uptime\":1766682.68,\"totalMem\":4018155520,\"loadavg\":[0.03,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23521570,\"nice\":13940,\"sys\":3426700,\"idle\":1733379850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23426050,\"nice\":13830,\"sys\":3439640,\"idle\":1733602800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6136,\"sum\":59595}}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:09:13.368567+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741946953368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856308736,\"uptime\":1766682.68,\"totalMem\":4018155520,\"loadavg\":[0.03,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23521570,\"nice\":13940,\"sys\":3426700,\"idle\":1733379850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23426050,\"nice\":13830,\"sys\":3439640,\"idle\":1733602800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6136,\"sum\":59595}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:09:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741946953368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741946953368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:09:13.368744+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741946953368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:09:30', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741946970112,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: df21ce84-01b4-4446-88ae-963a3a99bc3a"}'
escaped msg: '{"level":30,"time":1741946970112,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: df21ce84-01b4-4446-88ae-963a3a99bc3a"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:09:30.115194+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741946970112,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: df21ce84-01b4-4446-88ae-963a3a99bc3a"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:09:30', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741946970113,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741946970113,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:09:30.115196+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741946970113,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:09:30', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:09:30', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:09:30', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741946970113,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-usd-resource-deleted]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:09:30', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:09:30', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:43', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741947043792,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":59.495968,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:43', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741947043792,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741947043792,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:47', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:47', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:10:47.249539+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:47', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[{\"id\":\"87a35f78-6726-4ac1-9c02-f72b4881372f\",\"status\":\"inactive\",\"externalId\":\"a8LEE00001BWa3G2AT\",\"incidentToCiId\":\"cdc64252-3814-49a1-a813-52e26186d790\"}],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\"}"}'
escaped msg: '{"level":20,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[{\"id\":\"87a35f78-6726-4ac1-9c02-f72b4881372f\",\"status\":\"inactive\",\"externalId\":\"a8LEE00001BWa3G2AT\",\"incidentToCiId\":\"cdc64252-3814-49a1-a813-52e26186d790\"}],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\"}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:47', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:47', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:47', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:10:47.249724+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:47', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"locks\":[{\"id\":\"87a35f78-6726-4ac1-9c02-f72b4881372f\",\"status\":\"inactive\",\"externalId\":\"a8LEE00001BWa3G2AT\",\"incidentToCiId\":\"cdc64252-3814-49a1-a813-52e26186d790\"}],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\"}"}'
escaped msg: '{"level":20,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"locks\":[{\"id\":\"87a35f78-6726-4ac1-9c02-f72b4881372f\",\"status\":\"inactive\",\"externalId\":\"a8LEE00001BWa3G2AT\",\"incidentToCiId\":\"cdc64252-3814-49a1-a813-52e26186d790\"}],\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\"}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:47', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-ctc-lock-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:47', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741947047249,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-ctc-lock-response]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741947050709,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:50', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741947050709,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:50', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:50', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741947050709,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
escaped msg: '{"level":20,"time":1741947050709,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:10:50', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741947613368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741947613368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:20:13.368670+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741947613368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:45', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741947645325,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T09:42:00.000Z\",\"impactStartTime\":\"2025-03-14T09:25:00.000Z\",\"duration\":\"17 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell:  usa254s\",\"team\":\"Site Reliability\",\"content\":\"USA254s had a service disruption during 09:25 - 09:42 UTC.\\nImpact self-resolved. CAPE and CDSE teams were involved to investigate this on the bridge. It was seen that the SDB upgrade pipeline that ran on this instance failed which led to multiple DB failover switches and during the imapct window, there was no primary DB active, which led to core-app service disruption, unable to serve customer traffic.\\nPRB will be assigned to CDRE team to get a root cause analysis on this.\\n\\nTrust was posted.\\nNo customer case counts reported.\\nSince it is a service disruption, severity of this incident will be increased to sev1. Impact has self-resolved.\",\"sentAt\":\"2025-03-14T10:20:44.388Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:20:45.325115+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741947645325,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fkt-srxv-jbq\",\"sentBySlackUserId\":\"U01G5MUL669\",\"sentBy\":\"Pavithra Kuppusami\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T09:42:00.000Z\",\"impactStartTime\":\"2025-03-14T09:25:00.000Z\",\"duration\":\"17 minutes\",\"incidentCommander\":\"Pavithra Kuppusami\",\"incidentCommanderSlackUserId\":\"U01G5MUL669\",\"subject\":\"COREAPP_SERVICE_DISRUPTION Alert for Falcon Instance: None, Functional Domain: None, Cell:  usa254s\",\"team\":\"Site Reliability\",\"content\":\"USA254s had a service disruption during 09:25 - 09:42 UTC.\\nImpact self-resolved. CAPE and CDSE teams were involved to investigate this on the bridge. It was seen that the SDB upgrade pipeline that ran on this instance failed which led to multiple DB failover switches and during the imapct window, there was no primary DB active, which led to core-app service disruption, unable to serve customer traffic.\\nPRB will be assigned to CDRE team to get a root cause analysis on this.\\n\\nTrust was posted.\\nNo customer case counts reported.\\nSince it is a service disruption, severity of this incident will be increased to sev1. Impact has self-resolved.\",\"sentAt\":\"2025-03-14T10:20:44.388Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:46', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741947646201,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
escaped msg: '{"level":30,"time":1741947646201,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:20:46.201392+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741947646201,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:46', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:46', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741947646201,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [bullmq-job-completed]"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":40,"time":1741947646201,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:46', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741947646273,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
escaped msg: '{"level":30,"time":1741947646273,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:46', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741947646273,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741947646273,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:20:46.273660+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741947646273,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:46', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:53', STRUCTURED-DATA: '-',
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FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:53', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741947653481,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741947653481,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:53', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741947653481,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"incidentId\":\"2760aadb-509b-4e16-84a6-47b56e893681\",\"timestamp\":\"2025-03-14T10:20:53.429Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:53', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741947653481,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-report-generic-data]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:53', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741947653481,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-report-generic-data]"}'
escaped msg: '{"level":40,"time":1741947653481,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-report-generic-data]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:55', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741947655985,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
escaped msg: '{"level":30,"time":1741947655985,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:20:55.985501+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741947655985,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 2760aadb-509b-4e16-84a6-47b56e893681"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:55', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741947655985,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741947655985,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:20:55.985753+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741947655985,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:55', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:55', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741947655986,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
escaped msg: '{"level":20,"time":1741947655986,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:20:55.986040+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741947655986,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:20:55', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741947655986,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
escaped msg: '{"level":40,"time":1741947655986,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:21:13', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741947673368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856218624,\"uptime\":1767402.68,\"totalMem\":4018155520,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23527240,\"nice\":13940,\"sys\":3427630,\"idle\":1734090280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23432590,\"nice\":13830,\"sys\":3440560,\"idle\":1734313260,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6151,\"sum\":59589}}}"}'
escaped msg: '{"level":20,"time":1741947673368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856218624,\"uptime\":1767402.68,\"totalMem\":4018155520,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23527240,\"nice\":13940,\"sys\":3427630,\"idle\":1734090280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23432590,\"nice\":13830,\"sys\":3440560,\"idle\":1734313260,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6151,\"sum\":59589}}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:21:13.368603+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741947673368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856218624,\"uptime\":1767402.68,\"totalMem\":4018155520,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23527240,\"nice\":13940,\"sys\":3427630,\"idle\":1734090280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23432590,\"nice\":13830,\"sys\":3440560,\"idle\":1734313260,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6151,\"sum\":59589}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:21:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741947673368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741947673368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T10:21:13.368720+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741947673368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 10:22:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741948933368,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741949713372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741950373372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741950613372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:13:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741950793372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:18:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741951093372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T11:18:13.372731+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741951093372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:36:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741952173372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741952233372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863632384,\"uptime\":1771962.68,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23568090,\"nice\":13940,\"sys\":3433880,\"idle\":1738585760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23472820,\"nice\":13830,\"sys\":3447190,\"idle\":1738808810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59610}}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T11:37:13.372575+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741952233372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863632384,\"uptime\":1771962.68,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23568090,\"nice\":13940,\"sys\":3433880,\"idle\":1738585760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23472820,\"nice\":13830,\"sys\":3447190,\"idle\":1738808810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59610}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:37:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741952233372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741952233372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T11:37:13.372683+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741952233372,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741952653376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741952953376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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msg: '{"level":30,"time":1741953344749,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741953344749,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741953526850,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}'
escaped msg: '{"level":30,"time":1741953526850,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741953526850,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741953526850,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-incident-created-with-slack-channel]"}'
escaped msg: '{"level":40,"time":1741953526850,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-incident-created-with-slack-channel]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741953526941,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}'
escaped msg: '{"level":30,"time":1741953526941,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741953526941,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741953526941,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:48', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:48', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:48', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741953528224,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:48', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741953528224,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='undefined'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:48', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 11:58:48', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:02:43', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:02:43', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:02:43', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741953763669,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:02:43', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741953763669,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:02:43', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:02:43', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:02:43', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741953763669,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
escaped msg: '{"level":40,"time":1741953763669,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:02:43.669759+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741953763669,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:04:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741953853376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863845376,\"uptime\":1773582.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23582370,\"nice\":13940,\"sys\":3436040,\"idle\":1740183710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23486640,\"nice\":13830,\"sys\":3449540,\"idle\":1740406870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6105,\"sum\":59605}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:04:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741953853376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741953853376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:04:13.376693+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741953853376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:41', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741954001145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}'
escaped msg: '{"level":30,"time":1741954001145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:06:41.145307+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741954001145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:41', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741954001145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741954001145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:06:41.145419+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741954001145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:41', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741954001145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-slack-channel-created]"}'
escaped msg: '{"level":20,"time":1741954001145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-slack-channel-created]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":40,"time":1741954001145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-created]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:41', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741954001289,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited WV8TM5WP5 to channel C08HAAUU8T1"}'
escaped msg: '{"level":30,"time":1741954001289,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited WV8TM5WP5 to channel C08HAAUU8T1"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:06:41.289281+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741954001289,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited WV8TM5WP5 to channel C08HAAUU8T1"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:41', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741954001289,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack bots"}'
escaped msg: '{"level":20,"time":1741954001289,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack bots"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741954005718,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:45', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741954005718,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:45', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:45', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741954005718,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:06:45.718749+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741954005718,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:45', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741954005718,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T12:06:45.665Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsxgHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T12:06:45.665Z\",\"recordId\":\"500EE00001TsxgHYAR\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"73021516\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:45', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741954005718,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
escaped msg: '{"level":20,"time":1741954005718,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:06:45.718777+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741954005718,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:45', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741954012416,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:06:52', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:07:11', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741954031928,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741954031928,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:07:11.741Z\",\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\"},\"eventObj\":{\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"reminderId\":\"20f0a469-645f-4ebb-b2e7-e0a932683dd9\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:07:11', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741954031928,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:07:12', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741954032021,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:07:12', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:07:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741954040747,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
escaped msg: '{"level":30,"time":1741954040747,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:07:20.747556+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741954040747,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:07:20', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:10:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741954213376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848337920,\"uptime\":1773942.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23585970,\"nice\":13940,\"sys\":3436540,\"idle\":1740538440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23489900,\"nice\":13830,\"sys\":3450170,\"idle\":1740761580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6113,\"sum\":59599}}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:10:13.376593+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741954213376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848337920,\"uptime\":1773942.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23585970,\"nice\":13940,\"sys\":3436540,\"idle\":1740538440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23489900,\"nice\":13830,\"sys\":3450170,\"idle\":1740761580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6113,\"sum\":59599}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:10:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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TIMESTAMP: 'Mar 14 12:10:56', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:10:56', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741954333376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:12:47', STRUCTURED-DATA: '-',
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\\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"mkubita@salesforce.com\"}}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:12:47', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741954367624,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-response]"}'
escaped msg: '{"level":20,"time":1741954367624,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-response]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:12:47', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:12:47', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:12:47', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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\\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3G3H5E0PYXVZK\",\"success\":true,\"pageTimestamp\":\"2025-03-14T12:13:23.418Z\",\"pdData\":{\"incident\":{\"incident_number\":14009432,\"title\":\"Incident: USA754s high APT Incident\",\"description\":\"Incident: USA754s high APT Incident\",\"created_at\":\"2025-03-14T12:13:23Z\",\"updated_at\":\"2025-03-14T12:13:23Z\",\"status\":\"triggered\",\"incident_key\":\"d5cfb79cc98e489fa201d9495858abf1\",\"service\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"},\"assignments\":[{\"at\":\"2025-03-14T12:13:23Z\",\"assignee\":{\"id\":\"PXABBF9\",\"type\":\"user_reference\",\"summary\":\"Jeremy Nash\",\"self\":\"https://api.pagerduty.com/users/PXABBF9\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXABBF9\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T12:13:23Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RP7A1CCGWE3MAG70XS77IQZ4PU\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RP7A1CCGWE3MAG70XS77IQZ4PU\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3G3H5E0PYXVZK/log_entries/RP7A1CCGWE3MAG70XS77IQZ4PU\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5H25IT\",\"type\":\"escalation_policy_reference\",\"summary\":\"DSR Database Operations\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5H25IT\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5H25IT\"},\"teams\":[{\"id\":\"PF0V5OX\",\"type\":\"team_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering\",\"self\":\"https://api.pagerduty.com/teams/PF0V5OX\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PF0V5OX\"}],\"impacted_services\":[{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T12:23:23Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T12:13:23Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3G3H5E0PYXVZK\",\"type\":\"incident\",\"summary\":\"[#14009432] Incident: USA754s high APT Incident\",\"self\":\"https://api.pagerduty.com/incidents/Q3G3H5E0PYXVZK\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3G3H5E0PYXVZK\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https://meet.google.com/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"jeremy.nash@salesforce.com\"}}"}'
escaped msg: '{"level":20,"time":1741954403495,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:13:23.485Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"id\":\"c26d4215-a891-4902-aff5-1e9c4744d1dc\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\",\"responderName\":\"Jeremy Nash\",\"responderId\":\"PXABBF9\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PXABBF9\",\"incidentNumber\":\"14009432\",\"incidentTitle\":\"Incident: USA754s high APT Incident\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https://meet.google.com/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3G3H5E0PYXVZK\",\"success\":true,\"pageTimestamp\":\"2025-03-14T12:13:23.418Z\",\"pdData\":{\"incident\":{\"incident_number\":14009432,\"title\":\"Incident: USA754s high APT Incident\",\"description\":\"Incident: USA754s high APT Incident\",\"created_at\":\"2025-03-14T12:13:23Z\",\"updated_at\":\"2025-03-14T12:13:23Z\",\"status\":\"triggered\",\"incident_key\":\"d5cfb79cc98e489fa201d9495858abf1\",\"service\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"},\"assignments\":[{\"at\":\"2025-03-14T12:13:23Z\",\"assignee\":{\"id\":\"PXABBF9\",\"type\":\"user_reference\",\"summary\":\"Jeremy Nash\",\"self\":\"https://api.pagerduty.com/users/PXABBF9\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXABBF9\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T12:13:23Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RP7A1CCGWE3MAG70XS77IQZ4PU\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RP7A1CCGWE3MAG70XS77IQZ4PU\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3G3H5E0PYXVZK/log_entries/RP7A1CCGWE3MAG70XS77IQZ4PU\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5H25IT\",\"type\":\"escalation_policy_reference\",\"summary\":\"DSR Database Operations\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5H25IT\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5H25IT\"},\"teams\":[{\"id\":\"PF0V5OX\",\"type\":\"team_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering\",\"self\":\"https://api.pagerduty.com/teams/PF0V5OX\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PF0V5OX\"}],\"impacted_services\":[{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T12:23:23Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T12:13:23Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PESOBA9\",\"type\":\"service_reference\",\"summary\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PESOBA9\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3G3H5E0PYXVZK\",\"type\":\"incident\",\"summary\":\"[#14009432] Incident: USA754s high APT Incident\",\"self\":\"https://api.pagerduty.com/incidents/Q3G3H5E0PYXVZK\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3G3H5E0PYXVZK\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https://meet.google.com/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"jeremy.nash@salesforce.com\"}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:13:23.495911+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741954403495,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:13:23.485Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"id\":\"c26d4215-a891-4902-aff5-1e9c4744d1dc\",\"serviceId\":\"PESOBA9\",\"serviceName\":\"GUS: CRM Database Sustaining Engineering Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PESOBA9\",\"responderName\":\"Jeremy Nash\",\"responderId\":\"PXABBF9\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PXABBF9\",\"incidentNumber\":\"14009432\",\"incidentTitle\":\"Incident: USA754s high APT Incident\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https://meet.google.com/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; 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$/:

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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:13:23', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:13:23', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741954403495,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-response]"}'
escaped msg: '{"level":20,"time":1741954403495,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:13:23.495919+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741954403495,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:13:23', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741954403495,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-response]"}'
escaped msg: '{"level":40,"time":1741954403495,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-response]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 40, "time": 1741954403495, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-response]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:13:23', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741954403591,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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escaped msg: '{"level":20,"time":1741954453376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846507008,\"uptime\":1774182.68,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23587900,\"nice\":13940,\"sys\":3436920,\"idle\":1740775170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23492220,\"nice\":13830,\"sys\":3450490,\"idle\":1740998350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6194,\"sum\":59571}}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741954453376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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msg: '{"level":20,"time":1741954742824,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:19:02.814Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; 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\\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q23P0J33GAA4LU\",\"success\":true,\"pageTimestamp\":\"2025-03-14T12:19:02.764Z\",\"pdData\":{\"incident\":{\"incident_number\":14009468,\"title\":\"Incident: USA754s high APT Incident\",\"description\":\"Incident: USA754s high APT Incident\",\"created_at\":\"2025-03-14T12:19:02Z\",\"updated_at\":\"2025-03-14T12:19:02Z\",\"status\":\"triggered\",\"incident_key\":\"76edd1e7650149609c28132b83d17db2\",\"service\":{\"id\":\"PEP3OTT\",\"type\":\"service_reference\",\"summary\":\"GUS: Core Database Performance Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PEP3OTT\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PEP3OTT\"},\"assignments\":[{\"at\":\"2025-03-14T12:19:02Z\",\"assignee\":{\"id\":\"P2Z52MQ\",\"type\":\"user_reference\",\"summary\":\"Joydeep Lahiri\",\"self\":\"https://api.pagerduty.com/users/P2Z52MQ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2Z52MQ\"}},{\"at\":\"2025-03-14T12:19:02Z\",\"assignee\":{\"id\":\"PS9IDMM\",\"type\":\"user_reference\",\"summary\":\"SAGAR MAHADIK\",\"self\":\"https://api.pagerduty.com/users/PS9IDMM\",\"html_url\":\"https://salesforce.pagerduty.com/users/PS9IDMM\"}},{\"at\":\"2025-03-14T12:19:02Z\",\"assignee\":{\"id\":\"PA8YGSQ\",\"type\":\"user_reference\",\"summary\":\"Ahmed El Tabie\",\"self\":\"https://api.pagerduty.com/users/PA8YGSQ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PA8YGSQ\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T12:19:02Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R3GTGRA8PBTOGPOJULLG29IDGS\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R3GTGRA8PBTOGPOJULLG29IDGS\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q23P0J33GAA4LU/log_entries/R3GTGRA8PBTOGPOJULLG29IDGS\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PRLBQP7\",\"type\":\"escalation_policy_reference\",\"summary\":\"Core Database Performance Escalation Policy\",\"self\":\"https://api.pagerduty.com/escalation_policies/PRLBQP7\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PRLBQP7\"},\"teams\":[{\"id\":\"P39TTHN\",\"type\":\"team_reference\",\"summary\":\"GUS: Core Database Performance\",\"self\":\"https://api.pagerduty.com/teams/P39TTHN\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P39TTHN\"}],\"impacted_services\":[{\"id\":\"PEP3OTT\",\"type\":\"service_reference\",\"summary\":\"GUS: Core Database Performance Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PEP3OTT\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PEP3OTT\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T12:29:02Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-14T16:19:02Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PEP3OTT\",\"type\":\"service_reference\",\"summary\":\"GUS: Core Database Performance Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PEP3OTT\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PEP3OTT\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q23P0J33GAA4LU\",\"type\":\"incident\",\"summary\":\"[#14009468] Incident: USA754s high APT Incident\",\"self\":\"https://api.pagerduty.com/incidents/Q23P0J33GAA4LU\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q23P0J33GAA4LU\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https://meet.google.com/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"jlahiri@salesforce.com\"}}"}'
escaped msg: '{"level":20,"time":1741954742824,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:19:02.814Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; 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\\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \"}}},\"responderEmail\":\"jlahiri@salesforce.com\"}}"}'
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:19:02', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741955533376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741955533627,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-ctc-lock-update-response]"}'
escaped msg: '{"level":20,"time":1741955533627,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-ctc-lock-update-response]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741955533627,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-ctc-lock-update-response]"}'
escaped msg: '{"level":40,"time":1741955533627,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-ctc-lock-update-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:32:13.627224+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741955533627,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-ctc-lock-update-response]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741955533628,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-release-request' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:32:13.628618+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741955533628,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-release-request' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741955533629,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-incident-resolved]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:19', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741955539133,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:53', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741955573646,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:32:53.646334+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741955573646,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:53', STRUCTURED-DATA: '-',
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TIMESTAMP: 'Mar 14 12:32:53', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:32:53', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741955573647,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-request]"}'
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TIMESTAMP: 'Mar 14 12:32:53', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:33:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741955659158,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741955659158,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:34:19', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741955659159,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T12:34:19.101Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"prbNumber\":{\"sfid\":\"a4QEE00000067Rp2AI\",\"valid\":true,\"gusIdentifier\":\"PRB-0027099\",\"value\":\"PRB-0027099\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B4pgQYAR\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T12:34:19.101Z\",\"recordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"\"}}"}'
escaped msg: '{"level":20,"time":1741955659159,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T12:34:19.101Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"prbNumber\":{\"sfid\":\"a4QEE00000067Rp2AI\",\"valid\":true,\"gusIdentifier\":\"PRB-0027099\",\"value\":\"PRB-0027099\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B4pgQYAR\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T12:34:19.101Z\",\"recordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"\"}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:34:19.159036+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741955659159,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T12:34:19.101Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"prbNumber\":{\"sfid\":\"a4QEE00000067Rp2AI\",\"valid\":true,\"gusIdentifier\":\"PRB-0027099\",\"value\":\"PRB-0027099\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B4pgQYAR\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T12:34:19.101Z\",\"recordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"\"}}"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955659159, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T12:34:19.101Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"name\":\"Krisztian Zsibrek\",\"email\":\"kzsibrek@salesforce.com\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"\"},\"caseRecordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"prbNumber\":{\"sfid\":\"a4QEE00000067Rp2AI\",\"valid\":true,\"gusIdentifier\":\"PRB-0027099\",\"value\":\"PRB-0027099\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B4pgQYAR\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T12:34:19.101Z\",\"recordId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"caseNumber\":\"\"}}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:34:19', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741955659159,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-prb-number-updated]"}'
escaped msg: '{"level":20,"time":1741955659159,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-prb-number-updated]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:34:19.159037+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741955659159,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-prb-number-updated]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955659159, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-prb-number-updated]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:34:19', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741955659159,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-prb-number-updated]"}'
escaped msg: '{"level":40,"time":1741955659159,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-prb-number-updated]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:34:19.159049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741955659159,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-prb-number-updated]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:36:13', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741955773376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846318592,\"uptime\":1775502.68,\"totalMem\":4018155520,\"loadavg\":[0.13,0.07,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23599140,\"nice\":13940,\"sys\":3438670,\"idle\":1742077460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23502830,\"nice\":13830,\"sys\":3452290,\"idle\":1742300770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6137,\"sum\":59596}}}"}'
escaped msg: '{"level":20,"time":1741955773376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846318592,\"uptime\":1775502.68,\"totalMem\":4018155520,\"loadavg\":[0.13,0.07,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23599140,\"nice\":13940,\"sys\":3438670,\"idle\":1742077460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23502830,\"nice\":13830,\"sys\":3452290,\"idle\":1742300770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6137,\"sum\":59596}}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:36:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741955773376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T12:43:13.376578+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741956193376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844811264,\"uptime\":1775922.68,\"totalMem\":4018155520,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23602580,\"nice\":13940,\"sys\":3439270,\"idle\":1742491550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23506620,\"nice\":13830,\"sys\":3452840,\"idle\":1742715050,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59606}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:43:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741956193376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741956193376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T12:43:13.376652+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741956193376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741956913376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 12:59:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741957153376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:01:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741957273376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741957273376,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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msg: '{"level":30,"time":1741957416760,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741957416760,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:03:36', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741957416839,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":78.966114,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
escaped msg: '{"level":20,"time":1741957416839,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":78.966114,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:03:36', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741957416839,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:03:36', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741957416839,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006184,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:03:36', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741957416839,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:04:14', STRUCTURED-DATA: '-',
msg: '[INFO]  socket-mode:SocketModeClient:0 A pong wasn't received from the server before the timeout of 5000ms!'
escaped msg: '[INFO]  socket-mode:SocketModeClient:0 A pong wasn't received from the server before the timeout of 5000ms!'
inputname: drain rawmsg: '<190>1 2025-03-14T13:04:14.156360+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - [INFO]  socket-mode:SocketModeClient:0 A pong wasn't received from the server before the timeout of 5000ms!'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:04:14', STRUCTURED-DATA: '-',
msg: '[INFO]  socket-mode:SocketModeClient:0 Reconnecting to Slack ...'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741957933380,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741958833380,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741959313380,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:40:38', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741959638557,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:40:38', STRUCTURED-DATA: '-',
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escaped msg: '{"level":50,"time":1741959638564,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"[RestApiHelper.request] Request failed with status code 404"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741959638565,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0,\"method\":\"C02JKF6KUE4\",\"path\":\"U02Q288NF7W\",\"statusCode\":1}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741959638565,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:48:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741960093380,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844889088,\"uptime\":1779822.69,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23635140,\"nice\":13940,\"sys\":3444650,\"idle\":1746339030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23540730,\"nice\":13830,\"sys\":3458140,\"idle\":1746562790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59600}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 13:48:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741960333380,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846740480,\"uptime\":1780062.69,\"totalMem\":4018155520,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23638190,\"nice\":13940,\"sys\":3444960,\"idle\":1746575740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23543020,\"nice\":13830,\"sys\":3458470,\"idle\":1746799670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6098,\"sum\":59606}}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741961413384,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842460160,\"uptime\":1781142.69,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23647480,\"nice\":13940,\"sys\":3446360,\"idle\":1747641010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23552360,\"nice\":13830,\"sys\":3460010,\"idle\":1747865120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59614}}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:10:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741961413384,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:11:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741961473384,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:25:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741962313388,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849239040,\"uptime\":1782042.7,\"totalMem\":4018155520,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23655510,\"nice\":13940,\"sys\":3447530,\"idle\":1748529060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23559620,\"nice\":13830,\"sys\":3461270,\"idle\":1748753220,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59593}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:25:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741962313388,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741962313388,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:25:13.388660+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741962313388,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:32:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741962733388,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741962973388,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741963029425,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-slack-channel-invite-users]"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741963029565,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741963029565,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-slack-channel-created]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741963031432,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.433034+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741963031432,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:14', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741963034957,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T14:37:14.908Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T14:37:09.175Z\",\"modifiedAt\":\"2025-03-14T14:37:14.247Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"}}"}'
escaped msg: '{"level":20,"time":1741963034957,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T14:37:14.908Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T14:37:09.175Z\",\"modifiedAt\":\"2025-03-14T14:37:14.247Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:37:14.957737+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741963034957,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T14:37:14.908Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T14:37:09.175Z\",\"modifiedAt\":\"2025-03-14T14:37:14.247Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:14', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741963034957,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-slack-channel-renamed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:14', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741963034957,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-renamed]"}'
escaped msg: '{"level":40,"time":1741963034957,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-renamed]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:37:14.957738+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741963034957,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-renamed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741963038732,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
escaped msg: '{"level":30,"time":1741963038732,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.732904+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741963038732,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741963038733,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741963038733,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.733251+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741963038733,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741963038733,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T14:37:18.383Z\"] with incident payload {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]}"}'
escaped msg: '{"level":30,"time":1741963038733,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T14:37:18.383Z\"] with incident payload {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.733808+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741963038733,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T14:37:18.383Z\"] with incident payload {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]}"}'
$!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "54.190.184.24", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "56f31013-a9f2-4864-907c-e108903aaaf6", "x-request-start": "1741963039014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T14:37:18.383Z\"] with incident payload {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T14:37:18.733808+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963038733, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T14:37:18.383Z\"] with incident payload {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741963038829,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007876,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
escaped msg: '{"level":20,"time":1741963038829,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007876,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.829970+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741963038829,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007876,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741963060145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741963060145,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741963062702,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-slack-channel-invite-users]"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:37:50', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:39:07', STRUCTURED-DATA: '-',
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TIMESTAMP: 'Mar 14 14:39:07', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:39:07', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741963147824,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:39:07', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:39:07', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:40:29', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741963229027,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":90.956421,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741963229027,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:42:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741963333388,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:19', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741963639633,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T14:47:19.584Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:47:19.633710+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741963639633,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T14:47:19.584Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:19', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741963639633,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [bullmq-job-completed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:19', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741963639633,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"}'
escaped msg: '{"level":40,"time":1741963639633,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:19', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741963639705,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
escaped msg: '{"level":30,"time":1741963639705,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:47:19.705268+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741963639705,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:19', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741963639705,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741963639705,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741963675665,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741963675665,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-deleted]"}'
escaped msg: '{"level":40,"time":1741963675665,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-deleted]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741963675686,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
escaped msg: '{"level":30,"time":1741963675686,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741963675687,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}'
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741963675738,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-usd-resource-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:47:55', STRUCTURED-DATA: '-',
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escaped msg: '{"level":40,"time":1741963675738,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:48:54', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:54:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:54:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:57:17', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741964237770,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:57:17', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741964237857,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":87.076114,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:57:17', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741964237857,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:58:51', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741964331780,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:58:51', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741964331780,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:58:51', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:58:51', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741964331985,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
escaped msg: '{"level":30,"time":1741964331985,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
inputname: drain rawmsg: '<190>1 2025-03-14T14:58:51.985785+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741964331985,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:58:51', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741964331985,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HTQWFF8T\",\"ts\":\"1741964331.905739\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741964331.905739\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@WGF75NAQP> just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"Vs8YO\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n<!date^1741651200^{date_num} at {time_long} UTC|2025-03-11  12:00 AM  UTC>\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"UssHv\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"P8J\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"WGF75NAQP\"},{\"type\":\"text\",\"text\":\" just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:59:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 14:59:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741964353388,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741964353388,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741965133392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741965232921,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.014672,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741965232921,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741965233327,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:16:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741965373392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:17:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:19:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741965693545,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741965693799,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741965693799,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006777,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:21:33', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741965973392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847301632,\"uptime\":1785702.7,\"totalMem\":4018155520,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23685770,\"nice\":13940,\"sys\":3452430,\"idle\":1752139400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23592260,\"nice\":13830,\"sys\":3466230,\"idle\":1752363340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59610}}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741965973392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741966453392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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inputname: drain rawmsg: '<190>1 2025-03-14T15:37:13.392554+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741966633392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846003200,\"uptime\":1786362.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23690860,\"nice\":13940,\"sys\":3453290,\"idle\":1752790820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23597810,\"nice\":13830,\"sys\":3467090,\"idle\":1753014450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59607}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:37:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741966633392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741966633392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T15:37:13.392649+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741966633392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:37:48', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741966668724,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO  to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}"}'
escaped msg: '{"level":20,"time":1741966668724,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO  to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T15:37:48.724365+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741966668724,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO  to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:37:48', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741966668967,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741966678864,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
escaped msg: '{"level":40,"time":1741966678864,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:43:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741966993392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855874560,\"uptime\":1786722.7,\"totalMem\":4018155520,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23694210,\"nice\":13940,\"sys\":3453910,\"idle\":1753145790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23601390,\"nice\":13830,\"sys\":3467640,\"idle\":1753369310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59607}}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:43:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741966993392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741966993392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T15:43:13.392733+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741966993392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:46:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741967173392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T15:46:13.392665+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741967173392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:47:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:47:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741967233392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T15:48:13.396567+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741967293396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852581376,\"uptime\":1787022.7,\"totalMem\":4018155520,\"loadavg\":[0,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23696940,\"nice\":13940,\"sys\":3454230,\"idle\":1753441790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23603670,\"nice\":13830,\"sys\":3468040,\"idle\":1753665410,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6109,\"sum\":59602}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 15:48:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741967293396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741967293396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T15:48:13.396702+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741967293396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:03:54', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741968234784,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}'
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:03:54', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741968234784,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-usd-resource-deleted]"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:03:54', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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TIMESTAMP: 'Mar 14 16:03:54', STRUCTURED-DATA: '-',
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FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:03:54', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741968234807,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-usd-resource-created]"}'
escaped msg: '{"level":20,"time":1741968234807,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-usd-resource-created]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:03:54', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741968234857,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741968433392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852077568,\"uptime\":1788162.7,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23706900,\"nice\":13940,\"sys\":3455730,\"idle\":1754566300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23612780,\"nice\":13830,\"sys\":3469590,\"idle\":1754790380,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59608}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741968433392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741968433392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:07:13.392662+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741968433392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741968460425,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
escaped msg: '{"level":30,"time":1741968460425,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741968460426,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741968460426,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.426213+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741968460426,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741968460426,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 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Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev'
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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. 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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev'
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Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. 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https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc 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Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-',
msg: '1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. 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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}"}'
escaped msg: '1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO  to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. 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If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.426364+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - 1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. 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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968460426, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741968460427,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 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Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\'
escaped msg: '{"level":20,"time":1741968460427,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. 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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:40.430525+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741968460427,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Received JSON event: {\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-',
msg: '",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO  to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}"}'
escaped msg: '",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. 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Debug line with all properties:
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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. 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https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc 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user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"s" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-',
msg: 'tatus\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO  to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}"}'
escaped msg: 'tatus\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO  to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.430562+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - tatus\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. 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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741968460811,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:41', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741968461015,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"sequenceNumber\":5}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:41', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741968461015,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined"}'
escaped msg: '{"level":20,"time":1741968461015,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:41', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741968461015,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:41', STRUCTURED-DATA: '-',
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4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard 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user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"sequenceNumber\":5}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024980+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T16:07:41.015Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"sequenceNumber\":5}}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:41', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741968461024,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
escaped msg: '{"level":20,"time":1741968461024,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:07:41.024980+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741968461024,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
$!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "21", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "54.190.184.24", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fe7b51c0-7471-4281-8e20-b9c2357cc565", "x-request-start": "1741968461220" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T16:07:41.024980+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:07:41', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741968461024,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
escaped msg: '{"level":40,"time":1741968461024,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:07:41.024981+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741968461024,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 40, "time": 1741968461024, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:09:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741968553392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851688448,\"uptime\":1788282.7,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23707670,\"nice\":13940,\"sys\":3455930,\"idle\":1754684760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23613930,\"nice\":13830,\"sys\":3469760,\"idle\":1754908750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59608}}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741968613392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741968681449,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:19:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:19:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T16:21:13.392576+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741969273392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850623488,\"uptime\":1789002.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23714110,\"nice\":13940,\"sys\":3456860,\"idle\":1755394870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23620220,\"nice\":13830,\"sys\":3470710,\"idle\":1755618790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6117,\"sum\":59602}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:21:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741969273392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741969273392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:21:13.392630+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741969273392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:25:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741969513392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741969513392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:25:13.392712+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741969513392,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741970053396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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inputname: drain rawmsg: '<190>1 2025-03-14T16:35:13.396585+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741970113396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849558528,\"uptime\":1789842.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23721110,\"nice\":13940,\"sys\":3458010,\"idle\":1756223560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23627020,\"nice\":13830,\"sys\":3471780,\"idle\":1756447800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59605}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:35:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741970113396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741970113396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:35:13.396661+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741970113396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:37:57', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741970277166,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":6,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nWe have no reported cases.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is complete as of 16:20 and validation confirms issue has been mitigated there.\\nStagger to the remaining FI’s is currently being finalised. ( APAC first apart from Japan , EMEA and then AMER )\",\"needs\":\"NEEDS Rollback to  remaining FI’s needs to be executed .\"},\"sentAt\":\"2025-03-14T16:37:56.387Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"sitereliability@salesforce.com\"]}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:37:57.166926+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741970277166,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":6,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nWe have no reported cases.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is complete as of 16:20 and validation confirms issue has been mitigated there.\\nStagger to the remaining FI’s is currently being finalised. ( APAC first apart from Japan , EMEA and then AMER )\",\"needs\":\"NEEDS Rollback to  remaining FI’s needs to be executed .\"},\"sentAt\":\"2025-03-14T16:37:56.387Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"sitereliability@salesforce.com\"]}"}'
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$/:

Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"182d11e8-deef-49d5-b212-521530b02ed7\",\"sequenceNumber\":6}}"}'
escaped msg: '{"level":20,"time":1741970277378,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T16:37:57.378Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. 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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:37:57', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741970277378,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'"}'
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"182d11e8-deef-49d5-b212-521530b02ed7\",\"sequenceNumber\":6}}"}'
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TIMESTAMP: 'Mar 14 16:37:57', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:37:57', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:37:57', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:37:57', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741970277387,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
escaped msg: '{"level":20,"time":1741970277387,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:37:57.387144+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741970277387,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:37:57', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741970277387,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
escaped msg: '{"level":40,"time":1741970277387,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:38:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741970293396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849509376,\"uptime\":1790022.7,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23722670,\"nice\":13940,\"sys\":3458210,\"idle\":1756401220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23628670,\"nice\":13830,\"sys\":3471990,\"idle\":1756625310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6121,\"sum\":59602}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:38:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741970293396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741970293396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741970939048,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited [object Object] to channel C08HTQWFF8T"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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TIMESTAMP: 'Mar 14 16:48:59', STRUCTURED-DATA: '-',
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Debug line with all properties:
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FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:48:59', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:48:59', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:48:59', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:48:59', STRUCTURED-DATA: '-',
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FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:48:59', STRUCTURED-DATA: '-',
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TIMESTAMP: 'Mar 14 16:48:59', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:51:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:51:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741971073396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T16:51:13.396703+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741971073396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 16:53:10', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741971190178,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741971885367,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-work-item-updated]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:04:45', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741971885367,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:04:45', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741971885367,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741972693396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:19:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741972753396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741972753396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:19:13.396753+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741972753396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:21:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:26:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741973173396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741973173396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:26:13.396673+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741973173396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:33:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741973593396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:33:13.396685+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741973593396,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:47:02', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:47:02', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:47:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:47:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741974433400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741974433400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741974553400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860908544,\"uptime\":1794282.71,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23760700,\"nice\":13940,\"sys\":3464110,\"idle\":1760602100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23665660,\"nice\":13830,\"sys\":3477880,\"idle\":1760826960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59615}}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:49:13.400533+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741974553400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860908544,\"uptime\":1794282.71,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23760700,\"nice\":13940,\"sys\":3464110,\"idle\":1760602100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23665660,\"nice\":13830,\"sys\":3477880,\"idle\":1760826960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59615}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741974553400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741974553400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:49:13.400627+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741974553400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741974573932,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-',
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Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\"],\"impactEndTime\":[\"\",\"2025-03-14T17:47:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"sla'
escaped msg: '{"level":20,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.754Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. 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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. 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4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard 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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\\\n\\\\nWe have no reported cases from external customers.\\\"],\\\"impactEndTime\\\":[\\\"\\\",\\\"2025-03-14T17:47:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\\\",\\\"email\\\":\\\"jtatem@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jason Tatem\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005T0000000nOUkIAM\\\",\\\"sla", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938292+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. 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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.938296+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:49:33.754Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\"],\"impactEndTime\":[\"\",\"2025-03-14T17:47:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"c'
escaped msg: '{"level":20,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:49:33.754Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. 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user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"workItem\\\":{\\\"id\\\":\\\"7d192378-91af-4192-9bbc-81bae16cab9a\\\",\\\"workNumber\\\":\\\"W-1780450\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"valid\\\":null,\\\"sfid\\\":null},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:04:45.241Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"description\\\":[\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\\\n\\\\nWe have no reported cases from external customers.\\\"],\\\"impactEndTime\\\":[\\\"\\\",\\\"2025-03-14T17:47:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\\\",\\\"email\\\":\\\"jtatem@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jason Tatem\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005T0000000nOUkIAM\\\",\\\"slackUserId\\\":\\\"WAXCLPH43\\\",\\\"c", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:49:33.938306+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
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Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. 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TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-incident-updated]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T17:49:33.754Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\"],\"impactEndTime\":[\"\",\"2025-03-14T17:47:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIA'
escaped msg: '{"level":20,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T17:49:33.754Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. 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If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. 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inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.938338+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741974573933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T17:49:33.754Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. 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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741974573933,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Incident updated notification for [icc-incident-updated]: {\\\"createdAt\\\":\\\"2025-03-14T17:49:33.754Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\\\n\\\\nWe have no reported cases from external customers.\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\\\",\\\"email\\\":\\\"jtatem@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jason Tatem\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005T0000000nOUkIAM\\\",\\\"slackUserId\\\":\\\"WAXCLPH43\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-18T20:16:26.378Z\\\",\\\"modifiedAt\\\":\\\"2022-08-18T20:16:26.378Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"workItem\\\":{\\\"id\\\":\\\"7d192378-91af-4192-9bbc-81bae16cab9a\\\",\\\"workNumber\\\":\\\"W-1780450\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"valid\\\":null,\\\"sfid\\\":null},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:04:45.241Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"description\\\":[\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nCustomer Impact\\\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\\\n\\\\nWe have no reported cases from external customers.\\\"],\\\"impactEndTime\\\":[\\\"\\\",\\\"2025-03-14T17:47:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T16:44:02.789Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\\\",\\\"email\\\":\\\"jtatem@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Jason Tatem\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005T0000000nOUkIA" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741974578433,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741974578433,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741974578433,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741974578433,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-work-item-updated]"}'
escaped msg: '{"level":20,"time":1741974578433,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-work-item-updated]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741974578433,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-work-item-updated]"}'
escaped msg: '{"level":40,"time":1741974578433,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-work-item-updated]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433523+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741974578433,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-work-item-updated]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:51:13', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741974673400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858455040,\"uptime\":1794402.71,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23761740,\"nice\":13940,\"sys\":3464230,\"idle\":1760720590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23666830,\"nice\":13830,\"sys\":3478020,\"idle\":1760945280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59614}}}"}'
escaped msg: '{"level":20,"time":1741974673400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858455040,\"uptime\":1794402.71,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23761740,\"nice\":13940,\"sys\":3464230,\"idle\":1760720590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23666830,\"nice\":13830,\"sys\":3478020,\"idle\":1760945280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59614}}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:51:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741975028428,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741975028428,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
escaped msg: '{"level":20,"time":1741975028428,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:08.429014+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741975028428,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741975028428,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
escaped msg: '{"level":40,"time":1741975028428,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:08.429017+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741975028428,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 40, "time": 1741975028428, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-page-request]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
escaped msg: '{"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:08.429061+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:08.421Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"099095c6-462b-4566-8c44-ccc494c2c1ef\",\"serviceId\":\"PZ6UMW4\",\"serviceName\":\"GUS: Gov Service Performance, Availability and Resilience (GovSPAR) Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:57:08.421Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"099095c6-462b-4566-8c44-ccc494c2c1ef\",\"serviceId\":\"PZ6UMW4\",\"serviceName\":\"GUS: Gov Service Performance, Availability and Resilience (GovSPAR) Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:08.429503+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:57:08.421Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"099095c6-462b-4566-8c44-ccc494c2c1ef\",\"serviceId\":\"PZ6UMW4\",\"serviceName\":\"GUS: Gov Service Performance, Availability and Resilience (GovSPAR) Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}"}'
$!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "36", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "54.190.184.24", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2839324f-9419-4829-87e5-d99737e7e1b5", "x-request-start": "1741975028614" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:08.421Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"099095c6-462b-4566-8c44-ccc494c2c1ef\",\"serviceId\":\"PZ6UMW4\",\"serviceName\":\"GUS: Gov Service Performance, Availability and Resilience (GovSPAR) Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T17:57:08.429503+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:08.421Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-d9675aca-94e2-4634-b037-3245f2882d3f\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"ok\":true,\"id\":\"099095c6-462b-4566-8c44-ccc494c2c1ef\",\"serviceId\":\"PZ6UMW4\",\"serviceName\":\"GUS: Gov Service Performance, Availability and Resilience (GovSPAR) Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-icc-d9675aca-94e2-4634-b037-3245f2882d3f\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: Team - AAG Incident Response\\nCase - \\nSeverity - Sev2\\nVoice Bridge - \\nSlack Channel - \\nYou have been paged for a Sev2 Govcloud incident, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV2 Incident Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
escaped msg: '{"level":20,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:08.429503+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
escaped msg: '{"level":40,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:08.429504+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
escaped msg: '{"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:08.429570+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:08.429780+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975028429, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
escaped msg: '{"level":20,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:08.429965+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:08', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
escaped msg: '{"level":40,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:08.429967+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":40,"time":1741975028429,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:10', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:10', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:10', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:10', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:10', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741975030513,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-report-created]"}'
escaped msg: '{"level":20,"time":1741975030513,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-report-created]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:10', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741975030513,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-report-created]"}'
escaped msg: '{"level":40,"time":1741975030513,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-report-created]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:15', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741975035787,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.010775,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:15', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741975035787,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741975035787,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:15', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:15', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741975035949,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:21', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741975041301,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:21.301646+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741975041301,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
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$/:

Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741975041301,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"c9d465ed-d201-4aa7-8320-1ef7d1429757\",\"sequenceNumber\":7}}"}'
escaped msg: '{"level":20,"time":1741975054599,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T17:57:34.598Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. 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inputname: drain rawmsg: '<190>1 2025-03-14T17:57:34.599140+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741975054599,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T17:57:34.598Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. 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$!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "54.190.184.24", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1aa68805-ca1c-44d6-b629-b4e70371e988", "x-request-start": "1741975054880" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975054599, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T17:57:34.598Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. 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Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"c9d465ed-d201-4aa7-8320-1ef7d1429757\",\"sequenceNumber\":7}}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:34', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741975054599,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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TIMESTAMP: 'Mar 14 17:57:34', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741975054607,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:57:34.598Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. 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inputname: drain rawmsg: '<190>1 2025-03-14T17:57:34.607645+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741975054607,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:57:34.598Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. 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$!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "54.190.184.24", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1aa68805-ca1c-44d6-b629-b4e70371e988", "x-request-start": "1741975054880" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975054607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:34.598Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. 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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975054607, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:34.598Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"c9d465ed-d201-4aa7-8320-1ef7d1429757\",\"sequenceNumber\":7}}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:34', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741975054607,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
escaped msg: '{"level":20,"time":1741975054607,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:34', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741975054607,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:45', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741975065626,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:45', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741975065626,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:45.626553+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741975065626,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:45', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741975065626,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:45.183Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"c9d465ed-d201-4aa7-8320-1ef7d1429757\",\"sequenceNumber\":7}}"}'
escaped msg: '{"level":20,"time":1741975065626,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:57:45.183Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. 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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Received JSON event: {\"createdAt\":\"2025-03-14T17:57:45.183Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. 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If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:45', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741975065626,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
escaped msg: '{"level":20,"time":1741975065626,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T17:57:45.626923+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741975065626,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Handling event [icc-internal-comms-response]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 17:57:45', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741975065626,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
escaped msg: '{"level":40,"time":1741975065626,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 40, "time": 1741975065626, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "No Listener registered for event [icc-internal-comms-response]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:01:06', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741975266329,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":321.199744,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}'
escaped msg: '{"level":20,"time":1741975266329,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":321.199744,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:01:06', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741975266330,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:01:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741975273400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855931904,\"uptime\":1795002.71,\"totalMem\":4018155520,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23766550,\"nice\":13940,\"sys\":3464970,\"idle\":1761313040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23671450,\"nice\":13830,\"sys\":3478800,\"idle\":1761537590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6137,\"sum\":59609}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:01:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741975273400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741975273400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T18:01:13.400618+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741975273400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:01:30', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741975290027,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited U02RUKY5S3A to channel C08HC7YFZ9V"}'
escaped msg: '{"level":30,"time":1741975290027,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited U02RUKY5S3A to channel C08HC7YFZ9V"}'
inputname: drain rawmsg: '<190>1 2025-03-14T18:01:30.027611+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741975290027,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"successfully invited U02RUKY5S3A to channel C08HC7YFZ9V"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:01:30', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741975290027,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack bots"}'
escaped msg: '{"level":20,"time":1741975290027,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack bots"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:02:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741975333400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855936000,\"uptime\":1795062.71,\"totalMem\":4018155520,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23766950,\"nice\":13940,\"sys\":3465040,\"idle\":1761372280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23671880,\"nice\":13830,\"sys\":3478860,\"idle\":1761596850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6121,\"sum\":59612}}}"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:02:13', STRUCTURED-DATA: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T18:02:13.400708+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741975333400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:05:11', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741975511101,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":373.118111,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741975873400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2861588480,\"uptime\":1795602.71,\"totalMem\":4018155520,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23771970,\"nice\":13940,\"sys\":3465790,\"idle\":1761904450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23676350,\"nice\":13830,\"sys\":3479580,\"idle\":1762129090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59605}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:11:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741975873400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741975873400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T18:11:13.400691+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741975873400,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:18:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:18:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:19:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741976353404,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741976353404,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T18:19:13.404670+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741976353404,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741976956033,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741976956033,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741976956033,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T18:29:16.034008+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741976956033,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741976956033,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-usd-resource-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741976956033,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-response]"}'
escaped msg: '{"level":40,"time":1741976956033,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:29:21', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741976961346,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
escaped msg: '{"level":30,"time":1741976961346,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
inputname: drain rawmsg: '<190>1 2025-03-14T18:29:21.346250+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741976961346,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:29:21', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741976961346,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741976961346,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:29:36', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:29:37', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741976977133,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":57.378906,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:30:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741977013404,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:30:37', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:30:37', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:30:37', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741977037855,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:30:37', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:30:47', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741977047933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"locks\":[],\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\"}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741977047933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-ctc-lock-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:30:47', STRUCTURED-DATA: '-',
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escaped msg: '{"level":40,"time":1741977047933,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-ctc-lock-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:30:58', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741977058279,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.014568,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:30:58', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741977058279,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741977058279,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:30:58', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:32:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:32:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741977133404,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T18:32:13.404638+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741977133404,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:32:32', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741977152942,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:32:32', STRUCTURED-DATA: '-',
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user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\\\",\\\"name\\\":\\\"IncidentDocumentationOfficer\\\",\\\"displayName\\\":\\\"Incident Documentation Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\\\",\\\"email\\\":\\\"jinze.zhang@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"John Zhang\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard 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CRM\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C0449P2SUFL\\\"],\\\"emailAddresses\\\":[\\\"aag-incident-alerts@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"202", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.943600+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741977152943,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-common\",\"msg\":\"Kafka Consumer is returning ProcessedKafkaEvent {\\\"createdAt\\\":\\\"2025-03-14T18:32:32.911Z\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. 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Debug line with all properties:
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Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. 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The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"du'
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The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"du'
$!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "54.190.184.24", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2e2226f3-5a88-4de3-bc22-9ed39138401e", "x-request-start": "1741977153377" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741977152943,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Received JSON event: {\\\"createdAt\\\":\\\"2025-03-14T18:32:32.911Z\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. 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user\\\",\\\"gusUserId\\\":\\\"005EE00000I74NuYAJ\\\",\\\"slackUserId\\\":\\\"U05RNBKJU8H\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-10-20T19:31:34.941Z\\\",\\\"modifiedAt\\\":\\\"2023-10-20T19:31:34.941Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C0449P2SUFL\\\"],\\\"emailAddresses\\\":[\\\"aag-incident-alerts@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"du", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.943866+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741977152943,\"pid\":32,\"hostname\":\"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad\",\"name\":\"icc-slack\",\"msg\":\"Received JSON event: {\\\"createdAt\\\":\\\"2025-03-14T18:32:32.911Z\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard 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user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\\\",\\\"name\\\":\\\"IncidentDocumentationOfficer\\\",\\\"displayName\\\":\\\"Incident Documentation Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\\\",\\\"email\\\":\\\"jinze.zhang@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"John Zhang\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000I74NuYAJ\\\",\\\"slackUserId\\\":\\\"U05RNBKJU8H\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-10-20T19:31:34.941Z\\\",\\\"modifiedAt\\\":\\\"2023-10-20T19:31:34.941Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C0449P2SUFL\\\"],\\\"emailAddresses\\\":[\\\"aag-incident-alerts@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"du" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:32:32', STRUCTURED-DATA: '-',
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stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major. 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The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14", "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T18:32:32.944502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
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8784577872100\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard 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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:47:07', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741978027104,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":166.26871,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:47:07', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741978027104,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:47:07', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:47:07', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741978027170,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741978043135,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006612,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:47:23', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:55:10', STRUCTURED-DATA: '-',
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 18:55:10', STRUCTURED-DATA: '-',
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$/:

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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741978753408,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:00:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741978813408,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741978813408,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:15:53', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:18:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741979893408,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741980428489,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Incident triggered notification: {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}"}'
escaped msg: '{"level":20,"time":1741980428489,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Incident triggered notification: {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.490185+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741980428489,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Incident triggered notification: {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428489, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Incident triggered notification: {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
msg: '{"level":50,"time":1741980428490,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at IncidentActivityExecutedMessage.getMessage (/app/build/templates/messages/IncidentActivityExecutedMessage.js:45:60)\n    at IccIncidentActivityExecutedListener.handle (/app/build/kafka/listeners/IccIncidentActivityExecutedListener.js:17:81)\n    at IccKafkaConsumer.handleEvent (/app/build/kafka/notifier.consumer.js:63:18)\n    at KafkaConsumer.<anonymous> (/app/build/kafka/notifier.consumer.js:41:27)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}'
escaped msg: '{"level":50,"time":1741980428490,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at IncidentActivityExecutedMessage.getMessage (/app/build/templates/messages/IncidentActivityExecutedMessage.js:45:60)\n    at IccIncidentActivityExecutedListener.handle (/app/build/kafka/listeners/IccIncidentActivityExecutedListener.js:17:81)\n    at IccKafkaConsumer.handleEvent (/app/build/kafka/notifier.consumer.js:63:18)\n    at KafkaConsumer.<anonymous> (/app/build/kafka/notifier.consumer.js:41:27)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}'
inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.490188+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":50,"time":1741980428490,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at IncidentActivityExecutedMessage.getMessage (/app/build/templates/messages/IncidentActivityExecutedMessage.js:45:60)\n    at IccIncidentActivityExecutedListener.handle (/app/build/kafka/listeners/IccIncidentActivityExecutedListener.js:17:81)\n    at IccKafkaConsumer.handleEvent (/app/build/kafka/notifier.consumer.js:63:18)\n    at KafkaConsumer.<anonymous> (/app/build/kafka/notifier.consumer.js:41:27)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741980428490, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n    at IncidentActivityExecutedMessage.getMessage (\/app\/build\/templates\/messages\/IncidentActivityExecutedMessage.js:45:60)\n    at IccIncidentActivityExecutedListener.handle (\/app\/build\/kafka\/listeners\/IccIncidentActivityExecutedListener.js:17:81)\n    at IccKafkaConsumer.handleEvent (\/app\/build\/kafka\/notifier.consumer.js:63:18)\n    at KafkaConsumer.<anonymous> (\/app\/build\/kafka\/notifier.consumer.js:41:27)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741980428673,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
escaped msg: '{"level":30,"time":1741980428673,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.673558+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741980428673,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741980428673,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
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\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
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\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}"}'
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\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}"}'
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\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T19:27:08.674581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741980428726,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741980428726,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741980428726,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-slack-channel-invite-users]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741980428726,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Could not invite incident commander from event"}'
escaped msg: '{"level":20,"time":1741980428726,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Could not invite incident commander from event"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428726, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Inviting Slack users" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741980428887,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack bots"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:27:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741980441001,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:28:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:28:46', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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escaped msg: '{"level":20,"time":1741980613412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845319168,\"uptime\":1800342.72,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23815660,\"nice\":13940,\"sys\":3472470,\"idle\":1766577270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23719110,\"nice\":13830,\"sys\":3486360,\"idle\":1766803070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6131,\"sum\":59594}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:30:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741980613412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:32:56', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741980793412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T19:38:13.412564+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741981093412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845802496,\"uptime\":1800822.72,\"totalMem\":4018155520,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23819640,\"nice\":13940,\"sys\":3473180,\"idle\":1767050820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23723150,\"nice\":13830,\"sys\":3486990,\"idle\":1767276420,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6105,\"sum\":59610}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:38:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741981093412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741981093412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:45:51', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741981551602,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:45:51', STRUCTURED-DATA: '-',
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\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \"}}},\"responderEmail\":\"sparsh.prasad@salesforce.com\"}}"}'
escaped msg: '{"level":20,"time":1741981551602,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:45:51.592Z\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. 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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:45:51', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741981551602,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:45:51', STRUCTURED-DATA: '-',
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\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \"}}},\"responderEmail\":\"sparsh.prasad@salesforce.com\"}}"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:45:51', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741981551602,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:45:51', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:45:51', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741981551643,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
escaped msg: '{"level":30,"time":1741981551643,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:45:51', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741981551643,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741981551643,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
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$/:

Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741981551643,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-slack-channel-invite-users]"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":50,"time":1741981551776,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Error inviting U02RUKY5S3A to channel C08HC7YFZ9V: Error: An API error occurred: already_in_channel"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:45:51', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 19:50:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741982353412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886144000,\"uptime\":1802082.72,\"totalMem\":4018155520,\"loadavg\":[0.03,0.11,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23853260,\"nice\":13940,\"sys\":3475670,\"idle\":1768269170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23758720,\"nice\":13830,\"sys\":3490200,\"idle\":1768492690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6106,\"sum\":59604}}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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msg: '{"level":30,"time":1741982353412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741982353412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:05:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741982713412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:05:45', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741982745464,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:05:45', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741982745464,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
escaped msg: '{"level":40,"time":1741982745464,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:14:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741983253412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877030400,\"uptime\":1802982.72,\"totalMem\":4018155520,\"loadavg\":[0.08,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23861340,\"nice\":13940,\"sys\":3476850,\"idle\":1769156540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23767730,\"nice\":13830,\"sys\":3491560,\"idle\":1769379860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59606}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:14:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741983253412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741983253412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T20:14:13.412622+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741983253412,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:35:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741984513416,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741984513416,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:24', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:24', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741985424497,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}'
escaped msg: '{"level":30,"time":1741985424497,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:24', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:24', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741985424497,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-incident-created]"}'
escaped msg: '{"level":20,"time":1741985424497,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-incident-created]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:24', STRUCTURED-DATA: '-',
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escaped msg: '{"level":40,"time":1741985424497,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-incident-created]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:24', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741985424641,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='undefined'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:24', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741985424641,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}'
escaped msg: '{"level":30,"time":1741985424641,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:24', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741985424641,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-bridge-to-generate]"}'
escaped msg: '{"level":20,"time":1741985424641,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-bridge-to-generate]"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":40,"time":1741985424641,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-bridge-to-generate]"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:24', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:25', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741985425121,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident invite message to channel:CAFK7KRS5"}'
escaped msg: '{"level":30,"time":1741985425121,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident invite message to channel:CAFK7KRS5"}'
inputname: drain rawmsg: '<190>1 2025-03-14T20:50:25.121121+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741985425121,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident invite message to channel:CAFK7KRS5"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:25', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:29', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741985429345,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}'
escaped msg: '{"level":30,"time":1741985429345,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:29', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741985429345,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}'
escaped msg: '{"level":20,"time":1741985429345,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:29', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741985429345,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
escaped msg: '{"level":20,"time":1741985429345,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T20:50:29.345828+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741985429345,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:29', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741985429345,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}'
escaped msg: '{"level":20,"time":1741985429345,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:36', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:36', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:36', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741985436058,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T20:50:35.745Z\"] with incident payload {\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https://tel.meet/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T20:50:29.297Z\",\"usdResources\":[]}"}'
escaped msg: '{"level":30,"time":1741985436058,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T20:50:35.745Z\"] with incident payload {\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https://tel.meet/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T20:50:29.297Z\",\"usdResources\":[]}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T20:50:36.058411+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741985436058,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T20:50:35.745Z\"] with incident payload {\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https://tel.meet/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T20:50:29.297Z\",\"usdResources\":[]}"}'
$!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "54.190.184.24", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "776e9802-4d42-4681-836c-d9f5bdaae1f3", "x-request-start": "1741985436343" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741985436058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T20:50:35.745Z\"] with incident payload {\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T20:50:29.297Z\",\"usdResources\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.058411+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741985436058, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T20:50:35.745Z\"] with incident payload {\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https:\/\/tel.meet\/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T20:50:29.297Z\",\"usdResources\":[]}" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:36', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741985436263,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
escaped msg: '{"level":30,"time":1741985436263,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
inputname: drain rawmsg: '<190>1 2025-03-14T20:50:36.264003+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741985436263,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
$!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "54.190.184.24", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "776e9802-4d42-4681-836c-d9f5bdaae1f3", "x-request-start": "1741985436343" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741985436263, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "source": "heroku.app", "sourcetype": "-", "hostname": "e811441e-efd9-4a23-9eac-e6901940d16b", "agent_timestamp": "2025-03-14T20:50:36.264003+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } }
$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741985436263, "pid": 32, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Posted incident update message to Slack." }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:36', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:36', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741985436267,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
escaped msg: '{"level":30,"time":1741985436267,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Posted incident update message to Slack."}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:50:36', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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TIMESTAMP: 'Mar 14 20:50:54', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741985593416,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741985713416,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 20:59:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741985953416,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T20:59:13.416663+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741985953416,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741986420113,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":152.972152,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:11:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:13:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741986793416,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741986793416,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:21:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741987273420,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:38:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741988293420,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741988293420,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:44:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:51:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741989073424,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T21:51:13.424702+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741989073424,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:53:56', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741989236607,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:53:56', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741989236607,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-incident-created-without-slack-channel]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:53:56', STRUCTURED-DATA: '-',
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escaped msg: '{"level":40,"time":1741989236607,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-incident-created-without-slack-channel]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:53:59', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741989239333,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:53:59', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741989239334,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-generated' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:53:59', STRUCTURED-DATA: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741989242929,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:54:02', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741989242930,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T21:54:02.874Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu9HAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T21:54:02.874Z\",\"recordId\":\"500EE00001Tu9HAYAZ\",\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"caseNumber\":\"73035004\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}'
inputname: drain rawmsg: '<190>1 2025-03-14T21:54:02.930052+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741989242930,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T21:54:02.874Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu9HAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T21:54:02.874Z\",\"recordId\":\"500EE00001Tu9HAYAZ\",\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"caseNumber\":\"73035004\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:54:02', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741989242930,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:54:02', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741989242930,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T21:54:02.874Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu9HAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T21:54:02.874Z\",\"recordId\":\"500EE00001Tu9HAYAZ\",\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"caseNumber\":\"73035004\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:54:07', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741989247100,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":147.143609,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 21:58:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T22:00:13.424627+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741989613424,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852749312,\"uptime\":1809342.73,\"totalMem\":4018155520,\"loadavg\":[0.12,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23918910,\"nice\":13940,\"sys\":3485760,\"idle\":1775427870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23826410,\"nice\":13830,\"sys\":3500750,\"idle\":1775650690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59607}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:00:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741989613424,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741989613424,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:00:13.424705+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741989613424,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741990401724,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":125.190667,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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$/:

Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:14:26', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:14:26', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741990466373,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:18:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741990693424,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845724672,\"uptime\":1810422.73,\"totalMem\":4018155520,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23929250,\"nice\":13940,\"sys\":3487320,\"idle\":1776492220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23836220,\"nice\":13830,\"sys\":3502350,\"idle\":1776715510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6104,\"sum\":59598}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:18:13', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741990693424,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741990693424,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:18:13.424629+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741990693424,"pid":32,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:19:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820475,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering action open-trust-posting-modal"}'
escaped msg: '{"level":20,"time":1741990820475,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering action open-trust-posting-modal"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820475,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-bridge"}'
escaped msg: '{"level":20,"time":1741990820475,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-bridge"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820475,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-comms"}'
escaped msg: '{"level":20,"time":1741990820475,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-comms"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.475857+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820475,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-comms"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820475,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-handover"}'
escaped msg: '{"level":20,"time":1741990820475,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-handover"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.475983+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820475,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-handover"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.476074+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-incident"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-incident"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.476074+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-incident"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820476, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registering command \/icc-incident" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-on-call"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-on-call"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-roles"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-roles"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-activities"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-activities"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-swimlanes"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-swimlanes"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.476151+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-swimlanes"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-trust"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-trust"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.476181+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering command /icc-trust"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering options team"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering options team"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering view submit-assign-roles"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering view submit-assign-roles"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering view submit-create-incident"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering view submit-internal-comms"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering event app_home_opened"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering event member_joined_channel"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.476751+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering event member_joined_channel"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering message hangout_bot_message"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering message hangout_bot_message"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering shortcut message-shortcut-create-incident"}'
escaped msg: '{"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering shortcut message-shortcut-create-incident"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.477031+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820476,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering shortcut message-shortcut-create-incident"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820477,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering workflow step open_create_incident_modal"}'
escaped msg: '{"level":20,"time":1741990820477,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering workflow step open_create_incident_modal"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820477,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering workflow step icc_create_incident_step"}'
escaped msg: '{"level":20,"time":1741990820477,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering workflow step icc_create_incident_step"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820477,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"[useJSXModals] CloseIncidentModal,PageTeamsModal,AcknowledgePageModal,ResolveIncidentModal,AssignRolesModal,UpdateIncidentModal,EditActivityModal,SwimlaneAddOrEditModal,SwimlaneUpdatesModal,SwimlaneNewUpdateModal,BridgeModal,RemoveBridgeModal,ViewInternalCommsModal,TrustPostingModal,QuickCloseModal,InternalCommsModal,HandoverIncidentModal"}'
escaped msg: '{"level":20,"time":1741990820477,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"[useJSXModals] CloseIncidentModal,PageTeamsModal,AcknowledgePageModal,ResolveIncidentModal,AssignRolesModal,UpdateIncidentModal,EditActivityModal,SwimlaneAddOrEditModal,SwimlaneUpdatesModal,SwimlaneNewUpdateModal,BridgeModal,RemoveBridgeModal,ViewInternalCommsModal,TrustPostingModal,QuickCloseModal,InternalCommsModal,HandoverIncidentModal"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.477439+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820477,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"[useJSXModals] CloseIncidentModal,PageTeamsModal,AcknowledgePageModal,ResolveIncidentModal,AssignRolesModal,UpdateIncidentModal,EditActivityModal,SwimlaneAddOrEditModal,SwimlaneUpdatesModal,SwimlaneNewUpdateModal,BridgeModal,RemoveBridgeModal,ViewInternalCommsModal,TrustPostingModal,QuickCloseModal,InternalCommsModal,HandoverIncidentModal"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820477,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"SlackModalManager: loading modals: CloseIncidentModal, PageTeamsModal, AcknowledgePageModal, ResolveIncidentModal, AssignRolesModal, UpdateIncidentModal, EditActivityModal, SwimlaneAddOrEditModal, SwimlaneUpdatesModal, SwimlaneNewUpdateModal, BridgeModal, RemoveBridgeModal, ViewInternalCommsModal, TrustPostingModal, QuickCloseModal, InternalCommsModal, HandoverIncidentModal"}'
escaped msg: '{"level":20,"time":1741990820477,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"SlackModalManager: loading modals: CloseIncidentModal, PageTeamsModal, AcknowledgePageModal, ResolveIncidentModal, AssignRolesModal, UpdateIncidentModal, EditActivityModal, SwimlaneAddOrEditModal, SwimlaneUpdatesModal, SwimlaneNewUpdateModal, BridgeModal, RemoveBridgeModal, ViewInternalCommsModal, TrustPostingModal, QuickCloseModal, InternalCommsModal, HandoverIncidentModal"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.477545+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820477,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"SlackModalManager: loading modals: CloseIncidentModal, PageTeamsModal, AcknowledgePageModal, ResolveIncidentModal, AssignRolesModal, UpdateIncidentModal, EditActivityModal, SwimlaneAddOrEditModal, SwimlaneUpdatesModal, SwimlaneNewUpdateModal, BridgeModal, RemoveBridgeModal, ViewInternalCommsModal, TrustPostingModal, QuickCloseModal, InternalCommsModal, HandoverIncidentModal"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741990820478,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering Kafka event listeners"}'
escaped msg: '{"level":30,"time":1741990820478,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering Kafka event listeners"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.478865+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741990820478,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registering Kafka event listeners"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820478,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-updated]"}'
escaped msg: '{"level":20,"time":1741990820478,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-updated]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.478954+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820478,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-updated]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820478,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-resolved]"}'
escaped msg: '{"level":20,"time":1741990820478,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-resolved]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.478965+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820478,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-resolved]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-roles-updated]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-roles-updated]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479066+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-roles-updated]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminders-updated]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminders-updated]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479132+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminders-updated]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-reminders-updated]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminder-triggered]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminder-triggered]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479163+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminder-triggered]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminder-acknowledged]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminder-acknowledged]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479234+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminder-acknowledged]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-reminder-acknowledged]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminder-ignored]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminder-ignored]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479307+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-reminder-ignored]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-reminder-ignored]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479310+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed-not-valid]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed-not-valid]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479383+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed-not-valid]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-incident-closed-not-valid]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed-duplicate]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed-duplicate]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479405+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed-duplicate]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-incident-closed-duplicate]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-duplicate-case-number-updated]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-duplicate-case-number-updated]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479473+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-duplicate-case-number-updated]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-report-finished]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-report-finished]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479498+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-report-finished]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-report-finished]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-slack-channel-invite-users]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-slack-channel-invite-users]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479560+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-slack-channel-invite-users]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-slack-channel-invite-users]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-scheduled-activity-executed]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-scheduled-activity-executed]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479575+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-scheduled-activity-executed]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-gus-response]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-gus-response]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479648+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-gus-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-created]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-created]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479649+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-created]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-swimlane-created]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-updated]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-updated]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479767+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-updated]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-post-created]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-post-created]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479800+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-post-created]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-swimlane-post-created]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-reminder-triggered]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-reminder-triggered]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479874+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-reminder-triggered]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-invite-assignee]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-invite-assignee]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479883+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-invite-assignee]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-internal-comms-request]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-internal-comms-request]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479962+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-internal-comms-request]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-created]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-created]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.479962+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-created]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-updated]"}'
escaped msg: '{"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-updated]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.480040+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820479,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-updated]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820479, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-trust-posting-updated]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820480,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-resolved]"}'
escaped msg: '{"level":20,"time":1741990820480,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-resolved]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.480043+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820480,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-resolved]"}'
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$.:{ "app_id": "e811441e-efd9-4a23-9eac-e6901940d16b", "source": "app", "dyno": "bolt.3", "app": "icc-slack-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990820480, "pid": 34, "hostname": "dyno-2cd353f2-9798-42b1-af0a-f96f152557ad", "name": "icc-slack", "msg": "Registered listener for event [icc-trust-posting-resolved]" }, "dnr": "false", "dynadir": "debug" }
$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741990820480,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-unresolved]"}'
escaped msg: '{"level":20,"time":1741990820480,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-unresolved]"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.480120+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741990820480,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-unresolved]"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741990820480,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is initializing..."}'
escaped msg: '{"level":30,"time":1741990820480,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is initializing..."}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741990820480,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741990820482,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Initializing Kafka Connection with the following configurations:"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741990820482,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"}'
escaped msg: '{"level":30,"time":1741990820482,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.483052+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741990820482,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741990820483,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Using SSL Endpoints for Kafka"}'
escaped msg: '{"level":30,"time":1741990820483,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Using SSL Endpoints for Kafka"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:20:20.483053+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741990820483,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Using SSL Endpoints for Kafka"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741990820483,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Successfully wrote Kafka SSL Certificates to files"}'
escaped msg: '{"level":30,"time":1741990820483,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Successfully wrote Kafka SSL Certificates to files"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741990820483,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741990820483,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Consumer Group ID: undefined"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741990820483,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Topic(s): incident"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:20:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741990820483,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer with group ID: undefined is connecting to topic(s): 'incident'"}'
escaped msg: '{"level":30,"time":1741990820483,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer with group ID: undefined is connecting to topic(s): 'incident'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741990821873,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":137.714369,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:22:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741990940504,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741990940504,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:22:20.504653+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741990940504,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:28:45', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741991326063,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":339.866361,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741991328840,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:28:52', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741991332131,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":118.844772,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:28:52', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741991332131,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741991332166,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:28:52', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741991332181,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":49.208757,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:28:52', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:28:53', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741991333371,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:10', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:10', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:10', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:10', STRUCTURED-DATA: '-',
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TIMESTAMP: 'Mar 14 22:29:10', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:13', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:19', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:23', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:23', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:23', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741991363797,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:23', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741991363797,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-response]"}'
escaped msg: '{"level":40,"time":1741991363797,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:23', STRUCTURED-DATA: '-',
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TIMESTAMP: 'Mar 14 22:29:24', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:43', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:29:57', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741991660504,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741992233300,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:43:53', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741992233447,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":146.647203,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:43:53', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741992233447,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:43:53', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741992233513,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":64.894337,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:43:53', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741992233513,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:43:53', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741992233515,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Heroku specific TLS options added"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:43:53.515284+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741992233515,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Heroku specific TLS options added"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:43:53', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741992233522,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
escaped msg: '{"level":30,"time":1741992233522,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
inputname: drain rawmsg: '<190>1 2025-03-14T22:43:53.522494+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741992233522,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:43:53', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:44:36', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:45:11', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:45:11', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741992311264,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
escaped msg: '{"level":20,"time":1741992311264,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-page-request]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:45:11', STRUCTURED-DATA: '-',
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escaped msg: '{"level":40,"time":1741992311264,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:45:19', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741992319245,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 22:46:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741992440504,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:22:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:22:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741994540508,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T23:22:20.508692+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741994540508,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741994613501,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='undefined'"}'
inputname: drain rawmsg: '<190>1 2025-03-14T23:23:33.501660+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741994613501,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:23:33', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741994613501,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-response]"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":40,"time":1741994613501,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:23:33', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741994613525,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}'
escaped msg: '{"level":30,"time":1741994613525,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:23:33', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741994613525,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='undefined'"}'
escaped msg: '{"level":30,"time":1741994613525,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='undefined'"}'
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$/:

Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:23:33', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:23:33', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741994613525,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-export-success]"}'
escaped msg: '{"level":20,"time":1741994613525,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-export-success]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:23:33', STRUCTURED-DATA: '-',
msg: '{"level":40,"time":1741994613525,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-export-success]"}'
escaped msg: '{"level":40,"time":1741994613525,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-export-success]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:23:56', STRUCTURED-DATA: '-',
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TIMESTAMP: 'Mar 14 23:23:56', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:23:56', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:24:56', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741994696984,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:24:56', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741994696984,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T23:24:56.966Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:24:02.233Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"7b65956b-2cc6-47da-8b3e-419f5579f88d\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"duration\":\"15 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR was paged due to high APT on ita28. Investigation is underway to identify a path to green. CAPE will be paged to assist.\",\"sentAt\":\"2025-03-14T22:44:35.033Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"cf2efc79-6bf0-a51b-b561-c06af219a70c\",\"client\":\"icc-slack-app\"}"}'
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:24:56', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741994696984,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-request]"}'
escaped msg: '{"level":20,"time":1741994696984,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-internal-comms-request]"}'
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:24:57', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:28:57', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:40:08', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741995608512,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Inviting Slack bots"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:40:12', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741995612721,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='undefined'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741995612721,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:40:12.672Z\",\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\"},\"eventObj\":{\"createdAt\":\"2025-03-14T23:40:07.546Z\",\"modifiedAt\":\"2025-03-14T23:40:12.466Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08JGDFK0HE\",\"name\":\"icc-73037460\"}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741995612721,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:40:12', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1741995612721,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-slack-channel-renamed]"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":40,"time":1741995612721,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-renamed]"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:40:29', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741995629656,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:40:29', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741995629656,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"IncidentsApi::updateIncident, {\"incidentId\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"incidentData\":{\"status\":\"InProgress\"}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:40:36', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741995636561,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Received kafka message with key: 961c41b8-4835-490d-9237-fb72e151e8f7"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:40:36', STRUCTURED-DATA: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:40:36', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:40:36', STRUCTURED-DATA: '-',
msg: '{"level":20,"time":1741995636562,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
escaped msg: '{"level":20,"time":1741995636562,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handling event [icc-gus-response]"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 14 23:40:36', STRUCTURED-DATA: '-',
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inputname: drain rawmsg: '<190>1 2025-03-14T23:40:36.562122+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1741995636562,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T23:40:36.179Z\",\"user\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"name\":\"Gaurav Rai Mazra\",\"email\":\"gmazra@salesforce.com\"},\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"slackChannel\":{\"id\":\"C08JGDFK0HE\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuHuiYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:40:36.179Z\",\"recordId\":\"500EE00001TuHuiYAF\",\"incidentId\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"caseNumber\":\"73037460\"},\"changes\":{}}"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741995980512,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741996220512,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:04:09', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741997049324,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:04:09', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:06:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1741997180516,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863964160,\"uptime\":1816909.82,\"totalMem\":4018155520,\"loadavg\":[0.02,0.08,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24046810,\"nice\":13970,\"sys\":3502150,\"idle\":1782820660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23951340,\"nice\":13870,\"sys\":3517110,\"idle\":1783042580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6140,\"sum\":59596}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:06:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741997180516,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741997180516,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-15T00:06:20.516718+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741997180516,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:07:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741997300516,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-15T00:08:20.516776+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741997300516,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:10:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1741997420516,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1741997420516,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:24:13', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741998253394,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:24:13', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:27:20', STRUCTURED-DATA: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:27:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741998440516,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-15T00:27:20.516741+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741998440516,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:34:15', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1741998855254,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741998855255,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Redis client ready"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741999640520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-15T00:47:20.520715+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1741999640520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:49:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1741999820520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 00:52:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742000060520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 01:07:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1742000840520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 01:23:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742001800520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 01:30:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1742002220520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742002640520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742003660520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 02:01:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1742004080520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853036032,\"uptime\":1823809.83,\"totalMem\":4018155520,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24144630,\"nice\":14140,\"sys\":3532050,\"idle\":1789567500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24049880,\"nice\":14390,\"sys\":3547910,\"idle\":1789789700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6098,\"sum\":59605}}}"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 02:01:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742004080520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 02:02:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1742004140520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742004260520,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742004560524,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-15T02:09:20.524677+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1742004560524,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 02:11:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742005040524,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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msg: '{"level":30,"time":1742005400524,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742005580524,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-15T02:26:20.524679+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1742005580524,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742005778403,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Redis client ready"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 02:30:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742006060524,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 02:45:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742006720528,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-15T02:45:20.528708+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1742006720528,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742006960528,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742007140528,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742007283379,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Redis client ready"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 02:59:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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escaped msg: '{"level":30,"time":1742008186432,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:16:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":20,"time":1742008580528,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2862288896,\"uptime\":1828309.84,\"totalMem\":4018155520,\"loadavg\":[0.08,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24187920,\"nice\":14140,\"sys\":3538610,\"idle\":1794002310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24089820,\"nice\":14390,\"sys\":3554510,\"idle\":1794225430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59617}}}"}'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:16:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742008580528,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-15T03:16:20.528692+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1742008580528,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:20:26', STRUCTURED-DATA: '-',
msg: '[INFO]  socket-mode:SocketModeClient:0 Reconnecting to Slack ...'
escaped msg: '[INFO]  socket-mode:SocketModeClient:0 Reconnecting to Slack ...'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:20:26', STRUCTURED-DATA: '-',
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escaped msg: '[INFO]  socket-mode:SocketModeClient:0 Going to establish a new connection to Slack ...'
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:24:49', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1742009089260,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
escaped msg: '{"level":30,"time":1742009089260,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:24:49', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742009089262,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Redis client ready"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:29:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742009360532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:32:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742009600528,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:35:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742009720528,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:52:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 03:54:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742010860532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 04:09:58', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 04:11:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1742011880532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1742011880532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742012701468,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":20,"time":1742012780532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787647488,\"uptime\":1832509.84,\"totalMem\":4018155520,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24227340,\"nice\":14140,\"sys\":3545020,\"idle\":1798141920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24128830,\"nice\":14390,\"sys\":3560470,\"idle\":1798365290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6096,\"sum\":59599}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742012780532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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escaped msg: '{"level":30,"time":1742012960532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 04:32:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742013140532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 04:33:20', STRUCTURED-DATA: '-',
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inputname: drain rawmsg: '<190>1 2025-03-15T04:33:20.532588+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":20,"time":1742013200532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2786406400,\"uptime\":1832929.84,\"totalMem\":4018155520,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24230820,\"nice\":14140,\"sys\":3545570,\"idle\":1798556060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24132800,\"nice\":14390,\"sys\":3561040,\"idle\":1798779540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59601}}}"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 04:33:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1742013200532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1742013200532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 04:35:03', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742013303355,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Connected to Redis"}'
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 04:35:20', STRUCTURED-DATA: '-',
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
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$/:

Debug line with all properties:
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syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 04:43:20', STRUCTURED-DATA: '-',
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escaped msg: '{"level":30,"time":1742013800532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/:

Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
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Debug line with all properties:
FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'e811441e-efd9-4a23-9eac-e6901940d16b', PRI: 190,
syslogtag 'app[bolt.3]', programname: 'app', APP-NAME: 'app', PROCID: 'bolt.3', MSGID: '-',
TIMESTAMP: 'Mar 15 04:46:20', STRUCTURED-DATA: '-',
msg: '{"level":30,"time":1742013980532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
escaped msg: '{"level":30,"time":1742013980532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
inputname: drain rawmsg: '<190>1 2025-03-15T04:46:20.532695+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app bolt.3 - - {"level":30,"time":1742013980532,"pid":34,"hostname":"dyno-2cd353f2-9798-42b1-af0a-f96f152557ad","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}'
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$/: